Performance Collision Center

4.6 (96reviews)
91%
3396 Port Union Road,  Fairfield,  OH  45014

In operation 52 years, 31 years at this location.

PERFORMANCE COLLISION CENTER got its start in 1974 as a little four person body shop for the newly opened Tri-County Toyota store. Today, PERFORMANCE COLLISION CENTER is one of the largest, state-of-the-art collision repair operations in the entire tri-state area. And we continue to grow, building on our reputation for quick, friendly, customer oriented service, and high-quality collision repairs. PERFORMANCE COLLISION CENTER - A PROUD MEMBER OF THE PERFORMANCE AUTOMOTIVE NETWORK

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Scion
Toyota

Reviews (96)

Likely to Recommend

Repair Quality

Excellent customer service and I am pleased with the results of my repair. I highly recommend them. The coordinated service between Enterprise was really efficient.

Customer Service

Likely to Recommend

Definitely

Repair Quality

Excellent

Customer Service

Great

My Experience

Awesome for OEM products as it should be!

My Experience

Everyone I made contact with was very pleasant, helpful & knowledgeable . Great customer service & repair job!

Likely to Recommend

unlikely that I will do business with you again

Repair Quality

Quality of work done was very good but it was very slow, very expensive and communication was poor.

Customer Service

I felt I was being pushed into buying OEM parts instead of the ones approved by my insurance. Long delays and were not communicated well. I could have been driving my car while parts were on order and insurance approved extra costs.

My Experience

This was my second time getting repairs done, and again no complaints - service is excellent

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Uneven

Customer Service

Had items stolen from my vehicle. Tire lock Inside of cigarette lighter that I used to charge phone. Trunk rearrange because somebody went through it

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Very Professional team. Doug, thoroughly explained what the process would look like and the timeline for repairs. We both worked closely with UHaul insurance (who was also excellent during this process). Mark and his personality definitely made a connection with me. HE made me very comfortable to allow me to choose Performance. I was impressed that my car was cleaned inside and out! The repair looked just like the res of car. Highly recommend!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was very professional—able to answer questions & very pleasant. Very good experience.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Team was friendly, professional and did a good job.

Likely to Recommend

Can’t really speak to this

Repair Quality

Can’t really say. I’m going through a divorce. My wife got in the accident and tried to hide it from me. I’ve seen the car. From what I can tell without scrutinizing the vehicle closely, the repair work appears acceptable. I did not handle any of the transactions with the repair shop so I cannot speak to customer service

Customer Service

See prior comment

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service