Phillips Auto Body

4.9 (427reviews)
100%
7684 US Hwy 70,  Bartlett,  TN  38133

Phillips Auto body is a family owned business that has been serving the Bartlett and Metro Memphis areas for over 44 years. Providing quality collision repair. We work with all insurance providers and offer a life time warranty on all workmanship. .

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Subaru

Reviews (427)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional quality of repairs, with many noting their vehicles were restored to like-new condition. The shop receives high marks for professionalism and friendly staff across all departments. Timeliness is frequently highlighted, with several customers noting their vehicles were completed ahead of schedule. Regular customers express strong loyalty, with many having used the shop multiple times over the years. Communication throughout the repair process is widely appreciated, with customers valuing updates on repair status and prompt responses to questions. A few customers noted minor issues upon vehicle return, such as sensors or door locks not functioning, but praised the shop for quickly resolving these concerns. One customer mentioned a front desk experience lacking warmth, and another experienced delays due to parts availability, reflecting areas where customers feel there is room for improvement.
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"The quality of work is exceptional, and the people I spoke with were professional, yet friendly and ..." Read more
"... used a good number of body shops over the years. Phillips Auto Body is undoubtedly the best Ive ever used. I highly recommend them." Read more
"Quality of repair was outstanding"
"Excellent workmanship"
"Great communication and customer service. Very professional."
"... service! Everyone was courteous and professional. My car was finished in one week - amazing!" Read more
"They completed the work in less time than they initially stated. They underpromised and over delivered."
"... spoke with were professional, yet friendly and kind. The service was performed faster than expected, and communication was excellent. Thank you to everyone ..." Read more
"The job was excellent, it was done in a timely fashion, I was kept uo to speed on the progress im totally satisfied."
"There was a delay in receiving one of the parts but Phillips called and let me know ."
"Service was great. They kept me notified of repair status and answered all of the questions I had."
"... The service was performed faster than expected, and communication was excellent. Thank you to everyone involved in returning my vehicle to beautiful condition!" Read more
"Also I was contacted periodically about the progress"
"... job was excellent, it was done in a timely fashion, I was kept uo to speed on the progress im totally satisfied." Read more
"They made the entire process a snap."

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My Experience

Great job & timely

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I have had several cars over the course of 25 years repaired by Ken Spain and the Phillips Auto body team. They just don’t have turnover within their ranks because the workmanship is superb. I have recommended Phillips Auto body to any family and friend who finds themselves needing Auto body repairs. Accidents happen some people work on cars, Phillips Auto body will fix and repair your car. In all my cases, it would’ve been difficult to notice. If there was ever an accident on my vehicles they just do a great job and there’s a reason they’ve been in business for 40 years plus.

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Customer service AMAZING! Our Honda repairs AWESOME! Time of Service GREAT TIME MANAGEMENT! Well Communication 😍

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Excellent workmanship

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I am always pleased with your service. I love and appreciate your staff @ Phillips you"ll do a quality job. Adul @ Honda told my husband about you years ago. My husband died 2 1/2 ago. I told my insurance that only Phillips Auto Body will repair my van. GREAT JOB ALWAYS-20 stars

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Service was great. They kept me notified of repair status and answered all of the questions I had.

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