Phillips Auto Body
Phillips Auto body is a family owned business that has been serving the Bartlett and Metro Memphis areas for over 44 years. Providing quality collision repair. We work with all insurance providers and offer a life time warranty on all workmanship. .
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jeep Hood painted looks great
Likely to Recommend - 1.5/5.0 -
I just don’t have enough words to even explain why. I just was not happy with anything other than the paint and the kindness of Thurman,
Repair Quality - 2.5/5.0 -
I dropped off my vehicle on Nov. 28th with the word from an employee that is would be completed in “10-14 business days”. I thought cool! After two and a half weeks I called for an update. I made sure the lady I spoke with understood I wasn’t rushing anyone by any means but that I just wanted an update. She said she would call me back. 4 days passed nothing. I then called back then and asked for another update and after being put on hold for a while I was asked to call back and or they would call me back. They then quoted me a number that wasn’t even mine. I asked for them to change it. I waited and after a period of time called back with no update. Finally my husband went over and spoke with Thurman and he was very helpful but I don’t believe we should have had to make multiple phone calls and and in person visit for a simple answer. I understand body shops are super busy but it doesn’t take long to give a quick call. I didn’t get my car for a month and a half with no updates till the week before I got it back and that’s only cause my husband make an in person visit. Now with the work don’t on my car. I am happy with the paint and I am happy with Thurman getting a part for my vehicle to replace that was taken off the original quote however, I am not happy with how my door open and shuts and how the trim piece lines up on it. It is just so sad that now I have to make another trip up there to she Thurman and ask for this to be corrected.
Customer Service - 1.5/5.0 -
As stated before I was not happy with the run around and multiple calls I made that resulted in, not answer or “I’lol call you back” with no call back.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Excellent quality
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick and efficient service. Very pleasant to do business with.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Delay in part arriving is not their fault.
Repair Quality - 4.5/5.0 -
Would have been a 10 except for the delay in getting a part to be able to completely finish the job.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I took several of their business cards. I will highly recommend Phillips!
Repair Quality - 5.0/5.0 -
Everyone I came in contact with at Phillips Auto Body was professional, polite & personable. They explained the process—what to expect, answered my ?s, an estimated completion time, My car looked fantastic!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Phillips body shop did an excellent job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I only recommend Phillips Auto Body!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and a friendly staff
Customer Service - 5.0/5.0 -
Great work and a friendly staff
My Experience - 5.0/5.0 -
I have had the unfortunate lucky of having Phillips repair my vehicles on a number of occasions and I have always been happy with their work. Beyond making my vehicles look good, they are great about leaving nothing undone….. since I do my own maintenance work, I usually find those missed things, which is why I do my own maintenance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very courteous. My car was ready on time. I would definitely use them or recommend them to friends.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will definitely recommend.
Repair Quality - 5.0/5.0 -
All the staff is very friendly and they had the work completed in 5 days! They also had it detailed and it looked better than when I picked it up from the dealer! Will definitely recommend them.
Customer Service - 5.0/5.0 -
Perfect!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job!
Customer Service - 5.0/5.0 -
They kept me informed