Phillips Auto Body
Phillips Auto body is a family owned business that has been serving the Bartlett and Metro Memphis areas for over 44 years. Providing quality collision repair. We work with all insurance providers and offer a life time warranty on all workmanship. .
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
They did not finished the job.,
Customer Service - 2.0/5.0 -
The service was good but the job was not complete
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would not have a problem tell some
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Mr. Lewis and Grady where very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
pointed out the first time I tried to pick up the vehicle that the tailight was not flush as it should be. After more discussion than was necessary and offering to loosen the tailight to make it appear correct, he agreed to fix it. A few days later I got a call that the repair was complete. I was dropped off and went inside, tendered my payment, and was handed the key. We mever went out and looked at the car or had any further discussion. I had left work downtown and had to get back so I did not notice until later that it was still not right, and obciously incorrect. I'm not an auto body expert but if I can tell someone that is surely should have seen this.
Customer Service - 0.5/5.0 -
The impression I got when I pointed out the issue with the tailight was that it was my fault and was a huge burden on the shop to correct it.
Likely to Recommend - 4.0/5.0 -
Despite the communication issues, the work was impressive as compared to other places we've encountered in the past
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
We had to call them after more than a month of not hearing from them when they said they would call with an available date to bring car in for repairs.
My Experience - 5.0/5.0 -
Your customer service was great! Everyone was very kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Very happy with paint and body work.
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Forgot or just didn't replace tire. Had to take back in after getting home. Gave a few different estimates of time the vehicle would be completed and then didn't call when car was not done. We had to call and it kept getting postponed.