Planet Ford Humble-Tx

4.7 (383reviews)
95%
19000 Eastex Fwy,  Humble,  TX  77338

Planet Ford's auto body shop is here to take care of all your automotive collision repair needs. We provide complimentary auto body repair estimates. Our staff members are all factory-trained professionals: Serving the Community Since 1974 Authorized Ford Body Repair Car Paint Specialty Auto Paint Scratch and Dent Repair Paintless Dent Repair Preferred Shop by Most Major Insurance Companies Windshield Repair Windshield Replacement Quality and Finish You Expect From the Best Randall Reed's Planet Ford on Hwy. 59 serves the auto repair needs of Humble, Kingwood, Atascocita, Conroe and the greater Houston area. Our award-winning team combines the best body repair equipment and technology with factory-trained, experienced collision repair professionals who work in a factory-authorized facility using genuine Ford parts.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Ram
Rivian Passenger – R1T/R1S

Reviews (383)

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Repair Quality

Great customer service, knowledgeable employees, and did everything in a timely manner

Customer Service

Great customer service

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My Experience

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My Experience

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Repair Quality

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My Experience

Francisco and Team did excellent job as always. Thank You!

Likely to Recommend

Repair Quality

First the quality of the repair is good but it took from the day I dropped it off 6/29/2023 to 10/23/2023 when I picked it up almost 4 months that’s one issue here’s the other- for some reason the truck was driven 300 miles after it was dropped off to your repair shop and the gas tank left empty I know because I had just filled it the day it was dropped off and also the front license plate was removed and took me 2 weeks to find it in the rear window.

Customer Service

Started of with notifications on a regular basis but the we had to make call in just to get updates and to finally find out it was ready to be picked up.

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My Experience

My Experience

Great job in the time I was quoted

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Repair Quality

Thank you so much for the fast friendly Service

Customer Service

Returned Clean

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I have recommended a friend and my family

Repair Quality

They did a great job

Customer Service

Professional

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My Experience

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My Experience

My Experience

Everyone I spoke to was extremely helpful. I like the fact that updates were sent - it helped with the waiting. My car looked, just a minor fix was needed. They were even helpful when I accidentally threw away my pet medications that I had just received from vet. >^..^< The only issue was the rental car was not good for a handicap person. If I should need work again I'll choose your team. THANKS BUNCHES!!!

Likely to Recommend

I was initially upset that I could not take my car to my preferred dealership (not on the list from my insurance) but I am very pleased with my experience. Thank you so much!

Repair Quality

I am very pleased with the results of the repairs to the passenger side of my car. If I should need repairs again, God forbid, I intend to come to your business again.

Customer Service

Everyone was so super friendly. I had a minor concern and Gary took care of it personally. And, the receptionist (I'm sorry I didn't get her name) recommended a book (Five People in Heaven) and I can't wait to read it - I did buy the book.

My Experience

My Experience

Likely to Recommend

Don’t know if I could trust the people who do repairs or no security to see if people steal from vehicles overnight or when it’s closed

Repair Quality

Repair was good but dislike the fact they stole personal property from my suv

Customer Service

Customer service was excellent but dislike the fact someone stole personal property from my suv

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My Experience

Thank you for being a friend

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Repair Quality

Great service. Would recommend Planet Ford

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My Experience

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My Experience

My vehicle was fixed in a very timely manner, and looked brand new when I received it. Everyone was so polite and professional! Keep up the great work! :)

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My number 1go to body shop

Repair Quality

Great job, looks like new Well done to Francisco and his team. I would go back anytime and would recommend the Planet Ford Collision shop to everyone.

Customer Service

Returned Clean

My Experience

The horn is not hooked back up

Likely to Recommend

Repair Quality

Fender is coming a loose and the horn is not connected

Customer Service

Returned Clean