Platinum Automotive Center
In operation 19 years.
Charleston’s leading automotive services company with the worldwide reputation of premium quality products and maintenance services. Revolutionizing ideas for auto products and accessories design. The one-stop shop for quality service, specializing in towing, automotive body & Mechanical repair, as well as vehicle restoration & enhancement to fit your budget. Providing quality services for various Law Enforcement Agencies, Corporations, Dealerships, Motor Clubs (both local and national) and the general motoring public for the Tri-County and the East Coast. Providing friendly customer service with quick response times and competitive pricing using up to date recovery equipment and a well maintained fleet of trucks. Established with over 40 years experience in providing quality automotive service!
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and bodywork!
Customer Service - 5.0/5.0 -
Supportive, helpful and friendly
My Experience - 5.0/5.0 -
I was pleased with the professionalism and dedication to getting my vehicle taken care of in timely and proficient manner.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
10/10 service from Chad and Jay on my car !
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My name is Lesle . You did not do the work we agreed upon when I dropped off in March. You did something else with zero communication. When I told you it did not fix the issue you said it must be the tires or I hit a pot hole . I did not hit a pot hole and I sent in specs showing it consistently for a year not staying in alignment with the last mechanic in Hawaii stating the frame needed measuring which is what we agreed upon for $250. I picked it up with no specs and no one being transparent that you did not measure the frame. I was then scheduled to bring in on March 19th to measure the frame now for $500. Double the original price that you failed to do. I took my car to Costco Tires because a few days after I picked up my car with you 2 nails were found in my tire and Costco said my tires DO NOT need replacing. Then I was told that you REFUSE to measure my frame. And now the grand finale I am receiving a message from you stating answer a survey of how I did after picking up my car with you today. My car today is at another shop measuring the frame as we agreed upon and was not done for another $300. I am not satisfied at all. I asked you never to contact me again. I meant that.
Likely to Recommend - 4.0/5.0 -
It is about an hour drive from us.
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 5.0/5.0 -
Very helpful dealing with insurance. Helped to get us out of there quickly despite delays with insurance providing payment.
Likely to Recommend - 5.0/5.0 -
I tell and show everybody how well of a job was done!
Repair Quality - 5.0/5.0 -
I could not have asked for a better job! I mean the work done is absolutely flawless. Between the professionalism at the counter all the way through the body shop there is absolutely no reason why I will not be coming back to get more work done when needed! You guys helped us out more than you know
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Customer Service - 4.5/5.0 -
Same comment
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a good job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jay did an excellent job navigating insurance estimates, managing customer expectations, and delivering quality collision repairs.
My Experience - 5.0/5.0 -
The crew did a great job on the front and rear bumpers. Paint matches perfectly
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
The team did a awesome job, and my contact person, Jaramey was great, it’s the 3rd car of mine that I’ve had work done at the shop, and all great, thanks
My Experience - 5.0/5.0 -
There is issue with sounds of air/wind on front right driver side door once I reach 35 to 40 mph. My husband called and talked to Al today on 1/21/26 and he said they will get us back in next week to fix the issue when their technician returns. Other than the seal issue everything is fine. The doors look beautiful. Just want the slight seal issue corrected.