Platinum Automotive Center
In operation 19 years.
Charleston’s leading automotive services company with the worldwide reputation of premium quality products and maintenance services. Revolutionizing ideas for auto products and accessories design. The one-stop shop for quality service, specializing in towing, automotive body & Mechanical repair, as well as vehicle restoration & enhancement to fit your budget. Providing quality services for various Law Enforcement Agencies, Corporations, Dealerships, Motor Clubs (both local and national) and the general motoring public for the Tri-County and the East Coast. Providing friendly customer service with quick response times and competitive pricing using up to date recovery equipment and a well maintained fleet of trucks. Established with over 40 years experience in providing quality automotive service!
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Car looks perfect! Looks new again.
My Experience - 5.0/5.0 -
They did a great job, kept me informed of the process the whole time and went the extra mile to give it back to me by the promised date
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Took six weeks for repairs due to ordering wrong part twice. When I got my car the check engine light came on shortly after. They agreed to pay for a rental car due to the extended time for repairs and refused to pay when it was time. They said their employee who said they would pay for the rental didn’t have the authority to do so. Very dishonest company. I will do my best to spread this information.
Customer Service - 0.5/5.0 -
Dishonest company
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I just have a few follow up questions
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Just picked up vehicle & still intermittently looking it over but thus far ~ all is well
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Thus far repairs & condition of vehicle all good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Chad and Moe were great!
My Experience - 5.0/5.0 -
Thank you for cleaning the inside and outside of my car so far the bumper looks brand new I am happy to get my car back you did a great job fixing my bumper.
Likely to Recommend - 5.0/5.0 -
Thank my son for taking me and my car to your shop. A friend of mine also had you guys fixed her car due to an accident as well. she was rear ended too.
Repair Quality - 5.0/5.0 -
Although you did not informed me on what is being done with my car, I thank you for cleaning my car inside and outside and my bumper looks so amazing you did a great job to my bumper just had a hard time in not being informed from start to finished.
Customer Service - 5.0/5.0 -
Very pleased with the work but dissatisfied with communications from start to finished of my car
Returned Clean
My Experience - 0.0/5.0 -
Broken taillight (waiting on new one) runs in paint. Overspray etc.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was told we would be getting notice about replacement of scratched headlight back in July and it's August 13 with no response to date so my feedback is negative about repair experience! I plan to let my insurance company know my dissatisfaction with my experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent work and even better customer service
Repair Quality - 4.5/5.0 -
Really at 9.5 or above, I can only see a little bit of a wrinkle in the front door just behind where the repairs were done. Other than that everything lines up perfectly
Customer Service - 5.0/5.0 -
They were very helpful and in constant contact. When my car warned me that the battery is getting low they immediately got it charged back up.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Always get first class service with any repairs or maintenance performed on my vehicle.