Platinum Automotive Center

4.5 (183reviews)
84%
7229 Cross County Rd,  North Charleston,  SC  29418
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Shop AssistantSparkles

In operation 19 years.

Charleston’s leading automotive services company with the worldwide reputation of premium quality products and maintenance services. Revolutionizing ideas for auto products and accessories design. The one-stop shop for quality service, specializing in towing, automotive body & Mechanical repair, as well as vehicle restoration & enhancement to fit your budget. Providing quality services for various Law Enforcement Agencies, Corporations, Dealerships, Motor Clubs (both local and national) and the general motoring public for the Tri-County and the East Coast. Providing friendly customer service with quick response times and competitive pricing using up to date recovery equipment and a well maintained fleet of trucks. Established with over 40 years experience in providing quality automotive service!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (183)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Well Satisfied!!Appreciated the kind Hospitality!!

My Experience

Great job, perfect color match on a difficult color (champagne gold).

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Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied with the service rendered. Jeremy and his coworkers were awesome. I’m waiting on the replacement of my trunk weather mat that was misplaced but Jeremy informed me he will order a replacement. The care and repair of my car I give a rate of 9.5 only because of the status of my trunk mat. Kudos to the staff!!!!

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Customer Service

Returned Clean

My Experience

Platinum Automotive was amazing! They went above and beyond to provide excellent service. The personnel was professional and friendly.

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Repair Quality

Customer Service

Returned Clean

My Experience

My car came back looking like new. Very good work.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Never. I’ve documented this entire transaction as it was my first accident. More to come on customer service or lack there of.

Repair Quality

Paint and body work cannot be challenged. Amazing work. Being spoken to as a kid and outright lied to takes away from all of the work.

Customer Service

Again. Don’t tell me that the delay was caused by my aftermarket lights that I never had. Don’t tell me that the delay and issues were caused by my aftermarket cameras. You’re the experts.

Returned Clean

My Experience

Everybody were SO amazing. Jeremy, Chad, Bobby, Al, & Jose….simply perfect

Likely to Recommend

Repair Quality

Everyone was super helpful, forthright & genuinely invested in making my Lexus “whole” again. They did a beautiful job & kept me informed (via text) throughout the process. I would ABSOLUTELY recommend them. Thanks for taking care of my baby, I appreciate you all!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Fantastic job making it look perfect

Likely to Recommend

Based on the care and customer service that I received , I would highly recommend Platinum Automotive to friends and family.

Repair Quality

I'm Very satisfied with the service that I received. My car was restored to like new conditions.

Customer Service

I'm Very satisfied with the service that I received. My car was restored to like new conditions.

Returned Clean

My Experience

The repair work was very good, it just took about a week longer than I expected. Otherwise I’m very satisfied.

My Experience

Great communication and status updates. Just waiting on some badges to come in to finish the job.

Likely to Recommend

Repair Quality

Just waiting for rear gate badges.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Had a great experience, the front was very clean and also very cool to look at. I had to use the restroom while I was there which was also very clean. Most repair shop are not kept so clean.. I was impressed! Everyone was very nice and welcoming.

Likely to Recommend

Repair Quality

Everyone was super nice and accommodating!

Customer Service

Returned Clean

My Experience

Helpful, courteous, and did excellent work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean