Plaza Collision
11820 Lackland Road,
Maryland Heights,
MO
63146
USA
In operation 41 years.
Because it matters! The largest Collision Repair Center in St Louis for OEM Luxury Certified Collision Repairs.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Audi
I-Car
Jaguar
Land Rover
Lexus Authorized
Mercedes-Benz Elite
Tesla
Customers say
Overall Customer Satisfaction
Customers consistently praise Plaza Motors Collision for outstanding service quality, expert repairs, and excellent communication throughout the repair process. Many highlight the shop's ability to handle insurance coordination seamlessly, reducing stress for vehicle owners. Repair quality receives high marks, with vehicles described as looking brand new or restored to showroom condition. Customers appreciate regular updates via texts, emails, and phone calls keeping them informed at every stage. Timeliness is frequently commended, with several vehicles completed ahead of schedule. A few customers noted areas for improvement, including difficulty reaching a live person by phone, occasional delays, and minor cleanliness concerns upon vehicle return - all shared directly from customer experiences.
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Service Quality
"Plaza Motors Collision did a fantastic job ! Excellent quality of work & wonderful customer service. A+ across the board 😊"
"Thanks for providing outstanding customer service and the workmanship was outstanding."
"The repair was excellent and the service from the shop superb."
"Excellent work quality with lifetime warranty. Kept me informed on the progress along the way and ..."
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"... accident. Im very pleased to find everything fixed and the car was in pristine condition when I picked it up - clean and shiny . Highly recommend the place for ..."
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"It was ready almost 2 weeks earlier than original estimate"
"... extremely efficient. I received Text Updates frequently. My car was completed 13 days ahead of schedule. If I ever have car issues in the future plaza will ..."
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"vehicle was ready before the estimated time given, which was fantastic!"
"The quality and timeliness of the work were exceptional."
"... Kept me informed on the progress along the way and kept true to the estimated timeline"
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"... to speak to an actual person during the process. Every time I called I was always sent to a voicemail and never received a call back. I physically had ..."
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"Friendly , excellent communication."
"Very professional and communicative."
"Excellent work quality with lifetime warranty. Kept me informed on the progress along the way and kept true to the estimated timeline"
Bill
(Volkswagen owner)
reviewed 8/28/26
My Experience - 5.0/5.0 -
Taylor was very helpful and always kept me informed during the repair.
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Richard
(Mercedes-Benz owner)
reviewed 8/27/26
My Experience - 5.0/5.0 -
I truly appreciate the assistance and customer service provided by Taylor Stout. Overall satisfaction is an A+
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Richard
(Mercedes-Benz owner)
reviewed 8/27/26
My Experience - 5.0/5.0 -
All phases of the repair were handled very professionally
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Treavor
(Tesla owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jennifer
(Toyota owner)
reviewed 8/26/26
My Experience - 5.0/5.0 -
They did a great job and did it in a timely manner. This is maybe the second or third time we’ve used Plaza and it’s always been a great experience.
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Naveen
(Tesla owner)
reviewed 8/20/26
Likely to Recommend - 3.5/5.0 -
Price increased.
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Timothy
(Jeep owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Richard
(Toyota owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy and efficient process
Customer Service - 5.0/5.0
Returned Clean
Michael
(Audi owner)
reviewed 8/14/26
My Experience - 5.0/5.0 -
I was completely satisfied with the updates and timeline for the repairs.
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Yu
(Lexus owner)
reviewed 8/14/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
very good for your service.
Customer Service - 4.5/5.0
Taylor
(Chevrolet owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Douglas
(Tesla owner)
reviewed 8/12/26
Likely to Recommend - 5.0/5.0 -
I have already told a friend
Repair Quality - 5.0/5.0 -
Heather Matlock and your team are amazing
Customer Service - 5.0/5.0 -
Heather Matlock and your team are amazing
Returned Clean
Mary
(BMW owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jennifer
(Tesla owner)
reviewed 8/7/26
Likely to Recommend - 5.0/5.0 -
I will be referring all of my friends and family to plaza
Repair Quality - 5.0/5.0 -
Plaza was extremely efficient. I received Text Updates frequently. My car was completed 13 days ahead of schedule. If I ever have car issues in the future plaza will be my first choice!!!
Customer Service - 5.0/5.0 -
Friendly , excellent communication.
Returned Clean
Kathleen
(Honda owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Howard
(Jaguar owner)
reviewed 8/3/26
My Experience - 5.0/5.0 -
The Staff is vry friendly and professional... they mk you feel comfortable, They do a good Job wth your Auto..
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Ishwinder
(BMW owner)
reviewed 8/3/26
My Experience - 5.0/5.0 -
Very professional work .. excellent follow ups and friendly staff Thank you much!! Highly recommended. Arora
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Candice
(BMW owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Linda
(Audi owner)
reviewed 8/3/26