Pohanka Ford of Salisbury
In operation 42 years, 4 years at this location.
Welcome to Pohanka Collision Center, your trusted destination for top-quality auto body repairs and exceptional customer service. Our skilled technicians, backed by years of experience, utilize cutting-edge techniques and state-of-the-art equipment to deliver unparalleled craftsmanship. From minor dents and scratches to major collision repairs, we handle it all with precision and care. Trust us to bring your vehicle back to its optimal condition, ensuring it looks and performs its best. Experience the Pohanka difference and let us exceed your expectations with our unwavering dedication to quality and service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally satisfied
Customer Service - 5.0/5.0 -
Mrs. Dryden was professional and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 3.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff. They explained and walked us through the repair process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done from the beginning to the end and pick up. Cheryl was awesome. People working on my car did a perfect job , Looked like new.
Likely to Recommend - 5.0/5.0 -
At this point overall satisfied, disappointed in the delay but aware they do occur
Repair Quality - 4.5/5.0 -
Seems to be a good repair at this point but did take 2 days longer than longest estimate
Customer Service - 5.0/5.0
My Experience - 0.8/5.0 -
My estimate was for a week , it took 2 weeks , no one called me with any updates at all . Was told my car was in the paint shop and when I drove down my car was in the parking lot . Very disappointed with the communication and I felt like I was constantly given the run around .
Likely to Recommend - 1.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0 -
Never received one update , I had to call constantly , was told my car was in paint shop and was sitting in the parking lot when I stopped by .
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I’d been using this collision center for years and I’ve always had nothing but the best experience.
My Experience - 0.0/5.0 -
Left my truck a mess
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The staff was friendly, Cheryl at front desk was very helpful, Tim explained to me what was done on my Chevrolet and answered my questions, he was nice
Likely to Recommend - 5.0/5.0 -
I would send people your way to receive the courteous & friendly help that i had
Repair Quality - 5.0/5.0 -
The staff i met was friendly and Tim was a great help explaining the work done on my Chevrolet & Cherly at the front desk was so nice, a great personality & a people person & I Thank all for the service i received
Customer Service - 5.0/5.0 -
Customer service, very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
quicker than I expected.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nice job ! Looks like new !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looks like it just came from the show room !
Customer Service - 5.0/5.0 -
They were very courteous