Port City Collision Inc.
In operation 21 years.
Port City Collision is a full service collision repair facility located in the heart of Wilmington NC. Locally owned and operated since 2005, We are a certified collision repair center for Audi, Jaguar Land Rover, BMW, Porsche, VW, Tesla, Honda/Acura, Subaru, GM, Nissan, Infiniti, Hyundai Kia as well as all FCA/Mopar brands . Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Absolutely the best in the business! Customer service is top notch and they go above and beyond to satisfy the customer. I would recommend you Gus to anyone. Thank you again for taking care of my truck and my wife Range Rover like they were your own vehicle. Thank you, Bart Brinson Branch Manager Ferguson Waterworks #2011
Repair Quality - 5.0/5.0 -
Absolutely the best in the business! Customer service is top notch and they go above and beyond to satisfy the customer. I would recommend you Gus to anyone. Thank you again for taking care of my truck and my wife Range Rover like they were your own vehicle. Thank you, Bart Brinson Branch Manager Ferguson Waterworks #2011
Customer Service - 5.0/5.0 -
Absolutely the best in the business! Customer service is top notch and they go above and beyond to satisfy the customer. I would recommend you Gus to anyone. Thank you again for taking care of my truck and my wife Range Rover like they were your own vehicle. Thank you, Bart Brinson Branch Manager Ferguson Waterworks #2011
Returned Clean
Likely to Recommend - 5.0/5.0 -
what can exceed perfect
Repair Quality - 5.0/5.0 -
Work looks perfect
Customer Service - 5.0/5.0 -
Communicated throughout the repair
Returned Clean
My Experience - 5.0/5.0 -
Great job, did what they promised to do in the time frame they predicted. At a reasonable price. Good people doing great work. A very quality group of people!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job in the repair. Was delivered on schedule and at the price originally quoted. I would definitely use them again and would recommend them to anyone needing body repair. A very qualified and classy group!
Customer Service - 5.0/5.0 -
A very quality job on my repair. They delivered on time and within the original quoted price. I would definitely use them again and have already recommended them to several of my friends and family members. A quality group of people that car about quality service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Enthusiastically
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Polite, professional, took time to explain, good follow up.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My front license plate cover was left in floor board! I’ll come by when out that way for you to put back on
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Oustanding service from to the front office personnel to the folks who perform the work on my car
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the second car that I’ve had repaired at the shop. They always take time to make sure you’re happy with the vehicle. Once you arrive to pick up the vehicle, you will notice that it is washed inside and outside. Feels like your car is brand new again off the parking lot. Nothing but high class service and customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car received good care and attention to detail and was returned clean and detailed.
Customer Service - 4.5/5.0 -
All the staff I worked with were pleasant and helpful. This would have been a 10 but I had to follow up several times for updates and calls were not always returned in the timeframe promised.
Returned Clean
Likely to Recommend - 3.5/5.0 -
They did a great job on the work but the last 1% they didn't do very well and the vehicle failed because they didn't do a proper final checkup. The vehicle had to be parked and towed and yes they did fix it within a couple days but they didn't finish the job properly the first round and that's after over a month of waiting. I would still go back there again because I think they fixed there issues
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent personnel; highly qualified.. exceptional repair work.. administrative personnel are fabulous..
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mat and Brandy, both are exceptional employees. They did a great job for me but a very reasonable price. Personable but professional. I would highly recommend Port City Collusion to anyone who needs a top-notch high-quality repair job on their vehicle. Without hesitation I recommend the company and especially these two individuals.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job! If I have anymore body repairs I will be using their service!
Customer Service - 5.0/5.0 -
Everyone that I talked to were incredibly professional. They made the task much easier and eased my worries.
Returned Clean
My Experience - 5.0/5.0 -
Amazing work and awesome people. Thank you so much for your work and dedication to your craft, much appreciated. 5 star performance.