Possum Auto Body & Paint

4.9 (1,512reviews)

97%

(541) 926-6115

136 9th Ave SW, Albany, OR 97321

97%

See Photos

136 9th Ave SW
Albany, OR 97321

Get Directions Website Email

About Possum Auto Body & Paint

See Photos

136 9th Ave SW
Albany, OR 97321

Get Directions Website Email

In operation 45 years, 35 years at this location.

Possum Auto Body & Paint is a family owned full service auto collision repair business that has been serving the community since 1981. Our goal is to provide high quality repairs in a timely manner. Each person who plays a part in restoring your vehicle is dedicated to quality results. We work with all insurance companies as well as rental car companies to get you back on the road while your vehicle is being repaired. We offer a Limited Lifetime Warranty on the work that we preform on your vehicle.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (1,512)

Sort By:
Newest
Rating

1,384 Customers Rated

5 Stars

80% Complete

(1209)
4 Stars

7% Complete

(106)
3 Stars

1.9% Complete

(28)
2 Stars

1.2% Complete

(18)
1 Star

0.3% Complete

(5)
< 1 Star

1.2% Complete

(18)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The team is frequently commended for excellent communication, providing regular updates throughout the repair process. Timeliness is a standout strength, with numerous customers highlighting that repairs were completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond - including assistance with insurance claims, vehicle cleaning, and transportation - are recurring highlights. A small number of customers noted minor issues such as cleanliness concerns, parts not being communicated as damaged, or slight delays, reflecting areas customers feel could be refined.

Select to learn more

Service Quality
Timeliness
Communication

"... have had in such a stressful situation. It was a fast turn around with perfect work done. The first one even had a professional detailer tell ..." Read more

"... pleased or more impressed! The outstanding service, the repair and finish work is impeccable! Not only that, they returned my car washed and a ..." Read more

"... totally satisfied. I was treated like family and the job was outstanding. Was done within a great time frame. I will recommend everyone I know to this business. ..." Read more

"... is a local, family- owned business that has proven they not only do excellent work, putting your car back together, they also soften the blow of post- auto accident ..." Read more

"... this company, not only for there skill, but there professionalism, and detail are unmatched." Read more

"... job matched my 16 year old vehicle perfectly. The turnaround time was faster than I expected, and the work was done professionally. And as a bonus, ..." Read more

"They got my daughters truck fixed in 1 week and it was 1 day early…much faster than I expected"

"They told us 3-4 days ready in 2"

"... mentioned earlier their communication was outstanding. It was done early - much to my plesant surprise! Excellent. Their communication of what needs to be ..." Read more

"It was ready about a week later then expected"

"Possum is completely professional and I love their communication. I was informed every step of the way. Their work is always impeccable."

"Appreciated the updates daily to keep us informed. The service and repair was excellent. Couldnt be ..." Read more

"I loved getting those e-mail updates. My car was ready for me on the day they gave me ..." Read more

"Job was done ahead of schedule and looked great! I really liked the emails keeping us informed on the progress. You are the best!"

"... me my car would be fine to continue driving. You kept me updated on progress along the way, and your estimate was spot on with the final payment. ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... have had in such a stressful situation. It was a fast turn around with perfect work done. The first one even had a professional detailer tell ..." Read more

"... pleased or more impressed! The outstanding service, the repair and finish work is impeccable! Not only that, they returned my car washed and a ..." Read more

"... totally satisfied. I was treated like family and the job was outstanding. Was done within a great time frame. I will recommend everyone I know to this business. ..." Read more

"... is a local, family- owned business that has proven they not only do excellent work, putting your car back together, they also soften the blow of post- auto accident ..." Read more

"... this company, not only for there skill, but there professionalism, and detail are unmatched." Read more

"... job matched my 16 year old vehicle perfectly. The turnaround time was faster than I expected, and the work was done professionally. And as a bonus, ..." Read more

"They got my daughters truck fixed in 1 week and it was 1 day early…much faster than I expected"

"They told us 3-4 days ready in 2"

"... mentioned earlier their communication was outstanding. It was done early - much to my plesant surprise! Excellent. Their communication of what needs to be ..." Read more

"It was ready about a week later then expected"

"Possum is completely professional and I love their communication. I was informed every step of the way. Their work is always impeccable."

"Appreciated the updates daily to keep us informed. The service and repair was excellent. Couldnt be ..." Read more

"I loved getting those e-mail updates. My car was ready for me on the day they gave me ..." Read more

"Job was done ahead of schedule and looked great! I really liked the emails keeping us informed on the progress. You are the best!"

"... me my car would be fine to continue driving. You kept me updated on progress along the way, and your estimate was spot on with the final payment. ..." Read more

Anna (GMC owner) reviewed 8/7/26

Helped me figure mystery out with check engine light while repairing cosmetic damage. Primasing said they needed to replace grill hatch censor. Came to find out, it wasn’t even plugged in. The repairs were pristine. The last 2 cars my family needed cosmetic repair on, they went to Caliber Collisions. Both cars were not fixed, even efficiently. Shotty work! I will always refer people to Possum. They were FRIENDLY, great communication and even got my car done a day early.

Wyatt (Isuzu owner) reviewed 8/6/26

I’ve already told people about them

Paint matched perfectly and all the damage was fixed

Super nice and they didn’t give me a crazy price

Chuck (Kia owner) reviewed 8/4/26

Every chance I get!

Best service ever.

Top Notch

Nancy (Mazda owner) reviewed 8/3/26

Blair (Toyota owner) reviewed 8/3/26

Professional, fast, friendly, five star experience

Great service

Ann (Ford owner) reviewed 7/31/26

You guys the best but then you likely know that. Keep up the good work and make these reviews shorter. Bahahaha

Thank you Tyler for handling all our needs dealing with our vehicle accident and we love the outcome from the tecs as it looks like a new car again.

Again Tyler took care of us like the pro he is. If he was my employee I’d give him a raise and 10% of the company’s profits JK. 😂

Terri (Chevrolet owner) reviewed 7/30/26

Corey (Toyota owner) reviewed 7/30/26

Bryan (Porsche owner) reviewed 7/29/26

Great people, great service!

Judy (Kia owner) reviewed 7/27/26

Fantastic a 10

Arthur (Mazda owner) reviewed 7/27/26

Fantastic service and quality… the communication was excellent! Highly recommend to anyone who needs a vehicle repaired

Brent (Ford owner) reviewed 7/23/26

Tim (RAM owner) reviewed 7/22/26

I have recommended Possum Auto Body to friends and family.

Rich got my parts right away and my vehicle was done in a good time frame.

They were very courteous and professional.

Chris (Toyota owner) reviewed 7/20/26

Christopher (Hyundai owner) reviewed 7/20/26

Good job

Kacie (Toyota owner) reviewed 7/20/26

Kathy (Honda owner) reviewed 7/20/26

10. Very pleased with the work you do and your employees. Thank you

Nancy (Toyota owner) reviewed 7/20/26

Maiya (Hyundai owner) reviewed 7/17/26

Mona (Acura owner) reviewed 7/17/26

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You should choose an auto body repair shop that has "state-of-the-art" equipment and auto body certified technicians.

Possum Auto Body & Paint

About Possum Auto Body & Paint

Reviews (1,512)

1,384 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0