Possum Auto Body & Paint

4.9 (1,526reviews)
97%
136 9th Ave SW,  Albany,  OR  97321

In operation 45 years, 35 years at this location.

Possum Auto Body & Paint is a family owned full service auto collision repair business that has been serving the community since 1981. Our goal is to provide high quality repairs in a timely manner. Each person who plays a part in restoring your vehicle is dedicated to quality results. We work with all insurance companies as well as rental car companies to get you back on the road while your vehicle is being repaired. We offer a Limited Lifetime Warranty on the work that we preform on your vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,526)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They put on bumper which wasn't right color. They will be redoing work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Marie is incredible. Very impressed!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Really good

Repair Quality

Great customer service

Customer Service

Great customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Possum is the best place to go to!

Repair Quality

Customer Service

Returned Clean

My Experience

The job that was supposed to take 12 days took just 2 days short of a month. There are now 4 new crack lines in the rear of the bed that weren't there prior. Poor communication for completion times. Was supposed to be done 11/22, no one called, then 12/2, again no call, then first thing in the morning 12/5. Truck wasn't completed until 11:30 on 12/5. The only positive out of this experience is that they covered the rental car for the last 2 weeks. Sorry, very disappointed. Had previous good experience, but likely won't return.

Likely to Recommend

Sorry. This disappoints me greatly as we have used them previously with good results.

Repair Quality

The repair quality is fine. It's the extra cracks from a previous repair that weren't present before and the extra 2 weeks of repair time that were disappointing.

Customer Service

The only redeeming factor is that they covered for the rental car for the extra 2 weeks it took to finish. My truck was in the shop for 2 days short of a month to compete a "12" day job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Hopefully no time soon.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service