Poway Valley Collision

4.8 (3,321reviews)
97%
14211 Garden Rd,  Poway,  CA  92064
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Shop AssistantSparkles

In operation 39 years.

Poway Valley Collision is the LARGEST independently-owned automotive collision shop in San Diego County with 38,000 sqft under roof. We work with all insurance companies to restore your vehicle to its pre-loss condition. We have state-of-the-art estimating and unibody re-alignment equipment.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM

Reviews (3,321)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many noting their vehicles look better than new after repairs. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Many customers appreciate timely completion, often ahead of schedule, and express strong willingness to recommend the shop to others. While most customers report positive communication experiences with regular updates, some noted they had to initiate contact for status updates. The shop demonstrates commitment to customer satisfaction through lifetime warranties and prompt resolution of any issues that arise.
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"Customer service was amazing! Love the staff!"
"i rate the whole job @company a 10."
"Very professional and helpful."
"you are a perfect team"
"All of the people I dealt with at your business were knowledgeable, helpful and very nice."
"Ready before promised."
"Was great to have it back early!"
"it was before it was promised by aaa"
"Early!"
"There was a delay of 2 days"

My Experience

Like always Poway Valley Collision does Quality work on time and courteous employees. Thank you

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I have always recommended Poway Valley Collision. They are fair in their pricing. They perform exceptional work, and they make me feel valued as a customer.

Repair Quality

Communication and quality of work were phenomenal. Great experience with this company.

Customer Service

Everything was completely explained in detail. Updates came to me on a regular basis.

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Customer Service

Matt and Frans were very helpful & friendly. Keeping me informed of status and happy to answer any of my questions.

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I highly recommend them! This is our second experience with this amazing shop😁

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Great job - I’m pleased with the work- definitely will recommend it to my friends, it was recommended to me by a dear friend.

Repair Quality

Great job at a short time

Customer Service

Communication was great - my job falls in the long weekend off so I have to wait until the week for information

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Repair Quality

Jose A. Who did the work on my daughter’s car was amazing! Very efficient and quick in repairing her car.

Customer Service

Poway Valley Collison was in constant contact with me on the progress on the repairs done to my vehicle. Matt the owner was attentive and helpful.

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My Experience

I’ve always treated my car with care, and after a little crunch in a parking lot I was so upset I couldn’t even look at it. Poway Valley Collision made it look better than new, and I’m so thankful

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I’d have no problem referring friends and family to Poway Valley Collision

Repair Quality

I’ve always been very particular about my car, so when it was damaged in a parking lot, I could barely even look at it. Poway Valley Collision was recommended by my insurance company, and they did a beautiful job.

Customer Service

Excellent customer service, with status updates along the way

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Great!

Customer Service

Attentive!

My Experience

Fantastic job,fast friendly and professional great work we don’t trust just anyone with our truck. Check out our Yelp review !

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Fantastic work and people.

Customer Service

Great people A+

My Experience

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Despite the waits and periods of no updates, I am overall extremely happy with the end result of my car and the overall care.

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Customer Service

I was always waiting for phone calls and emails, I understand they could have been busy but it was difficult constantly reaching out first when not hearing a response when I was told I would be getting one

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My Experience

Donna is the best about explaining things and Matt, I can't say enough nice things about him. I thought that i was going to have to put my car onto a salvage title, BUT Matt didnt think previous collision repair shop should have totalled it. He repaired it and it looks beautiful. Thank you so much!

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This is now our go to place for repairs!

Repair Quality

Can't believe how great the car turned out. Other repair shop recommended to my insurance company to salvage it, Poway Valley Collision was able to get it repaired thru my insurance. Great people to work with!

Customer Service

Kept me informed every step of the way and finished well ahead of schedule!

Likely to Recommend

My family has been dealing with PVC for over 20 years.

Repair Quality

Very good treatment and service. Highly recommended.

Customer Service

Very good service.