Premier Coach Auto Collision
In operation 34 years.
Premier Coach is a certified, full-service collision repair facility committed to restoring vehicles to pre-accident condition with precision and manufacturer standards. Named the #1 BMW Collision Repair Facility in the Nation for 2025, we carry over 24 OEM brand certifications and employ I-CAR Gold Class trained technicians. Since 1994, we specialize in structural and frame repair, aluminum repair, ADAS calibration, dent repair, windshield replacement, and expert collision paint refinishing. We use advanced equipment and OEM repair procedures to ensure safety and quality on every repair. All workmanship is backed by a lifetime warranty for your peace of mind. We work with all major insurance carriers, provide full insurance claim assistance, help coordinate rental cars, and offer tow truck services for added convenience. From minor dents to major collision damage, Premier Coach delivers clear communication, timely repairs, and a smooth, worry-free experience from start to finish.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 2.0/5.0 -
I would tell folks to try somewhere else.
Repair Quality - 2.5/5.0 -
There was a lack of communication on the part of Premier Coach and a lack of follow-up.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for being so professional and communicative! Super pleased with the company and the staff!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kevin, Bridget, and Sarah were very professional! Kevin was very courteous and worked directly with my insurance to escalate repairs and provided me with updates on the progress of my claim. Also, a big thank you to the management for allowing me to work out the payment schedule since this was the first time I had worked with this body shop. Much appreciated!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Poor communication and you didn't tell me you wouldn't touch up a few spots asked for. Plus I asked for tye outside to be detailed only. Not the inside.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
HAPPY
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My only issue was my front license plate was bent, which could only have happened in the accident - they refused to listen to me. I explained that it was not that way before the accident. The lead service guy argued with me for a solid five minutes that I was wrong. I asked him if he could please straighten the plate - he acquiesced and it took his guy all of one minute to do. I was so happy with the work and the communication - until this guy decided it was important to shame me that I must have bent the plate myself. Honestly, it was a very minor detail that had he had customer service skills, I would have driven away a very happy camper.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Everything was great just took a little long for parts to come in and vehicle was in shop a little longer than hoped for.
My Experience - 5.0/5.0 -
Completely satisfied and customer service impeccable.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Poor communication with client. Lack of communication with client. Broke the back inside panel of tailgate. Not honest about waiting for parts to come in. One person says one thing another gives a different story. The old addage (we apologize) doesn’t cut it. I picked premier coach because in the past they did quality work but it seems success has been taken for granted. Will look elsewhere next time.
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We've been happy with the service & the repairs on every occasion
Repair Quality - 5.0/5.0 -
Car looks like new where it was repaired
Customer Service - 4.0/5.0 -
Everyone was thorough & polite, but it took a lot longer than expected. If I'd known it would take so long, I would've had the insurance pay for a loaner
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great place
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great service, great communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ray was wonderful at communicating always let me know what was happening with my auto and returned my calls in a timely manner. The quality of repair exceeded my expectations.
Customer Service - 5.0/5.0 -
Ray was amazing and everyone was friendly and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I allow no one but PC to touch my car (my second BMW you’ve worked on) because of your high standards and delivery quality. My insurance company also understands and supports this. I highly recommend this team.
Repair Quality - 5.0/5.0 -
PC’s work is exceptional. I cannot tell the difference between repaired and original sections of the car, even when panels are adjacent. Electronics and other systems all work like new.
Customer Service - 4.5/5.0 -
Each time I connected with my service advisor I was keep informed. I recommend two related coordinating steps: 1. Weekly calls (or emails) to car owners would be appreciated, vs. “an update when anything changes.” I want repairs done right no matter how long it takes, but weekly updates help me plan car rental and other business activity. 2. Coordinate more closely with dealer service advisors. Again a minor issue, but since my car is serviced at the local dealer, and since dealer finishing work was needed, PC could have communicated with my usual service advisor more obviously. (If PC did, I didn’t k wk about it; I alerted the dealer myself the car was due in for finishing.) Small communication improvements would get a “10” rating.