Premier Coach Auto Collision

4.4 (660reviews)
88%
3053 Los Feliz Dr.,  Thousand Oaks,  CA  91362
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Shop AssistantSparkles

In operation 34 years.

Premier Coach is a certified, full-service collision repair facility committed to restoring vehicles to pre-accident condition with precision and manufacturer standards. Named the #1 BMW Collision Repair Facility in the Nation for 2025, we carry over 24 OEM brand certifications and employ I-CAR Gold Class trained technicians. Since 1994, we specialize in structural and frame repair, aluminum repair, ADAS calibration, dent repair, windshield replacement, and expert collision paint refinishing. We use advanced equipment and OEM repair procedures to ensure safety and quality on every repair. All workmanship is backed by a lifetime warranty for your peace of mind. We work with all major insurance carriers, provide full insurance claim assistance, help coordinate rental cars, and offer tow truck services for added convenience. From minor dents to major collision damage, Premier Coach delivers clear communication, timely repairs, and a smooth, worry-free experience from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
BMW
I-Car
Lexus Authorized
Mercedes-Benz
Tesla

Reviews (660)

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Mike was so very helpful. I am extremely thankful and grateful for the extra help and time he gave me! SOO appreciative of his help! I think he deserves a big raise!!

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Customer service good, length of time you kept my car lousy, way too long

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Besides the timing of all the parts coming in 3.5 months later, I know this is not their fault with the waiting on the parts. But I was upset when they wanted to continue to keep our car after over a week and couldn’t tell me when the parts were exactly coming in., it ended up being a couple months later! When the car was finally fixed, it had a mildew smell in the front area when the AC is on for a good month. Also, our college license plate holder had a missing piece and they couldn’t tell me where it ended up at or at least give me a respond to it!

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Could communicate more. We were told pickup would be friday and then got a call wednesday at 4:00 telling us it was ready for puckup at 6:30. Would have been nice to have more of a heads up in order to plan

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I have mixed feelings. The body work was done, but I think returning the car clean would have wow’d me more.

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I was satisfied with the body work. The only thing that was a turn off, was that when I dropped the car off, I had an empty Starbucks cup in my cup holder, that was clearly trash. When I picked up my car, they left the trash in my cup holder. That turned me off as I feel they could have thrown away the trash as a courtesy.

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Just like new. They went out of their way to provide the absolute best quality parts for replacement!

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Exceptional. That doesn’t come easily from someone who’s family has been in the service side of motorcycle and power sports shops for over 10 years. Sean, in particular exceeded any expectation I had. It is not often you receive top notch work along with professional and friendly service. I feel comfortable recommending this auto body shop to my own friends and family.