Premier Coach Auto Collision

4.5 (660reviews)
90%
3053 Los Feliz Dr.,  Thousand Oaks,  CA  91362
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Shop AssistantSparkles

In operation 34 years.

Premier Coach is a certified, full-service collision repair facility committed to restoring vehicles to pre-accident condition with precision and manufacturer standards. Named the #1 BMW Collision Repair Facility in the Nation for 2025, we carry over 24 OEM brand certifications and employ I-CAR Gold Class trained technicians. Since 1994, we specialize in structural and frame repair, aluminum repair, ADAS calibration, dent repair, windshield replacement, and expert collision paint refinishing. We use advanced equipment and OEM repair procedures to ensure safety and quality on every repair. All workmanship is backed by a lifetime warranty for your peace of mind. We work with all major insurance carriers, provide full insurance claim assistance, help coordinate rental cars, and offer tow truck services for added convenience. From minor dents to major collision damage, Premier Coach delivers clear communication, timely repairs, and a smooth, worry-free experience from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
BMW
I-Car
Lexus Authorized
Mercedes-Benz
Tesla

Reviews (660)

Likely to Recommend

Repair Quality

I am so please and grateful for the awesome job they did on my Tesla. The staffs are fantastic and the communication was incredibly. Have no other place I would send my car. Thank you so much for everything. Luciana

Customer Service

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Repair Quality

I have gotten car repairs for over a decade at Premier Coach. They are fantastic. The repairs are flawless and they make it so easy to work with insurance.

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I need to return to fix 3 outstanding items. Truck latch, Tesla emblem on trunk and rear taillight had water in it. All being fixed and I’m sure it will be great but it’s unfortunate after 6 weeks.

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My rear driver side door was the area of my car that needed work. I picked up the car on Thursday and all seemed fine. The dent looked like it was never there in the first place and the color match was seamless. Yesterday (Sunday), I opened that door for the first time since picking up the vehicle. It felt off—it squeeked and wobbled like the door was not attached properly. After inspection, I found that one of the two screws holding the door on was completely loose. I don’t know how this passed quality inspection. I was extremely disappointed. I didn’t bother calling since I could fix it myself after finding the right sized wrench. However, I should not need to be finishing the work that the shop half-finished. I won’t be writing a negative review but I’m also unlikely to return in the event that I need work for my car in the future.

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Repair Quality

I was treated quite well but I am only giving a lower rating as it took almost 2 months to get my car back and the door doesn't shut properly and the runner under the doors is emblazoned with "GTS" which doesn't match the other side.

Customer Service

Kat was great.

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Repair Quality

Good service but not happy with price you gave us for total loss of our vehicle

Customer Service

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Repair Quality

Quality job done - looks like new

Customer Service

Very courteous and responsive staff

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They were great about providing updates and giving me a realistic timeframe of how long the work would take. They were also great handling my insurance company.

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Everyone was very friendly and professional. Thanks Logan !

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Great service but took 3 weeks. Car looks great.

Customer Service

Good customer service, but took 3 weeks to complete repairs. Car looks great

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Not clear on when they thought they would be done so we had to deal with rental car situation- lots of unknowns

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Repair Quality

Excellent work

Customer Service

Logan, Sarah, cat all are professional and nice!