Premier Coach Auto Collision

4.5 (660reviews)
90%
3053 Los Feliz Dr.,  Thousand Oaks,  CA  91362
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Shop AssistantSparkles

In operation 34 years.

Premier Coach is a certified, full-service collision repair facility committed to restoring vehicles to pre-accident condition with precision and manufacturer standards. Named the #1 BMW Collision Repair Facility in the Nation for 2025, we carry over 24 OEM brand certifications and employ I-CAR Gold Class trained technicians. Since 1994, we specialize in structural and frame repair, aluminum repair, ADAS calibration, dent repair, windshield replacement, and expert collision paint refinishing. We use advanced equipment and OEM repair procedures to ensure safety and quality on every repair. All workmanship is backed by a lifetime warranty for your peace of mind. We work with all major insurance carriers, provide full insurance claim assistance, help coordinate rental cars, and offer tow truck services for added convenience. From minor dents to major collision damage, Premier Coach delivers clear communication, timely repairs, and a smooth, worry-free experience from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
BMW
I-Car
Lexus Authorized
Mercedes-Benz
Tesla

Reviews (660)

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Looks great

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Very friendly

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I appreciate the willingness of Logan to correct the issues I had observed as best as possible without any trouble.

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Excellent factory quality paint work. However, the fit and finish is lacking in that the front and rear doors do not aligned properly due to non-OEM doors installed. Door shape/contour unlike OEM.

Customer Service

Issues of missing/lose rubber stoppers for the doors were replaced, inconsistent gap between front and rear doors was adjusted as best as they can to look better, but still not the same as OEM. Replaced the battery that was drained during the repair process and filled a few gallons of fuel given the tank was almost empty. All issues were corrected by Logan as best as he could.

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Returned Clean

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They do excellent work

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Very professional and provided accurate updates

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Logan was a pleasure to work with

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Logan Podell and his team were amazing. This place embodies every essence of great customer service and experience. Logan was transparent, honest, and very responsive. My car looks brand new and they didn’t cut any corners. I highly recommend this establishment.

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Very responsive.

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Perfection. Quick.

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Good work done as requested

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The staff is very friendly and extremely accommodating and patient

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For sure I would recommend!!

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They were great. They did great work and kept me “in the loop” at all times. My car looks beautiful!

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Fantastic! All staff was very professional.

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The repairs took longer than expected but the staff was very professional and kept me informed.

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I received a phone call the afternoon of Monday after I dropped the car off saying it would be ready on Friday. I had been told it would take 4-5 days so that was fine. On Weds, I received a call at 4:30 telling me that my car was ready. But at that late in the afternoon I couldn't drop what I was doing so I could get the rental car turned in & get to Premier before closing. It would have been nice to have gotten a phone call or text message earlier in the day to alert me that my car was going to be completed 2 days early.