Premier Coach Auto Collision

4.5 (660reviews)
90%
3053 Los Feliz Dr.,  Thousand Oaks,  CA  91362
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Shop AssistantSparkles

In operation 34 years.

Premier Coach is a certified, full-service collision repair facility committed to restoring vehicles to pre-accident condition with precision and manufacturer standards. Named the #1 BMW Collision Repair Facility in the Nation for 2025, we carry over 24 OEM brand certifications and employ I-CAR Gold Class trained technicians. Since 1994, we specialize in structural and frame repair, aluminum repair, ADAS calibration, dent repair, windshield replacement, and expert collision paint refinishing. We use advanced equipment and OEM repair procedures to ensure safety and quality on every repair. All workmanship is backed by a lifetime warranty for your peace of mind. We work with all major insurance carriers, provide full insurance claim assistance, help coordinate rental cars, and offer tow truck services for added convenience. From minor dents to major collision damage, Premier Coach delivers clear communication, timely repairs, and a smooth, worry-free experience from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
BMW
I-Car
Lexus Authorized
Mercedes-Benz
Tesla

Reviews (660)

Likely to Recommend

And I will come back if I have another incident.

Repair Quality

You did a wonderful job. I am entirely satisfied.

Customer Service

I was kept in the loop about the status of the job.

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We recommended it to the person whose car was involved in our accident.

Repair Quality

Just like new!

Customer Service

Mostly kept me informed as repairs progressed.

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You had it over a week and when I called they could not even find the car. They were supposed to call me back but never did. Then when I called again they said it should be ready by Friday but would update me. I never heard a thing. When I called she said It should be done by 5:30.

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Repair Quality

Beyond my expectations this time

Customer Service

Sean is amazing and was very attentive to my request as well as help with my husbands truck issue

Likely to Recommend

Sean Lifter was my service rep and also the Rep on site for USAA. We are very satisfied.

Repair Quality

Repairs were made, problems were solved. Great care was taken to provide satisfactory service.

Customer Service

Sean Lifter was my service rep and also the Rep on site for USAA. We are very satisfied.

My Experience

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Repair Quality

They finished it fast and more than expected timing, the labor they put to fix my collision with precision is spot on and I would recommend if anyone gets their car fixed there, it’s a plus if you are an USAA insurance member :) !

Customer Service

They really are friendly and on to the point when it comes to issues and problems they explain their reputation with how they get their job done and making sure the car is 100 percent back to normal when returned to the customer

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I was SUPER impressed with Premier Coach and would recommend them

Customer Service

I mainly dealt with Shawn and he is fantastic

My Experience

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Outstanding job

Repair Quality

Outstanding job

Customer Service

Wonderful job

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Five stars as far as I am concerned.

Repair Quality

The brook hair was done in record time and done beautifully. I could not have asked for better customer service.

Customer Service

The workmanship is just fine and the customer service was terrific. A great experience all around.

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My Experience

I've been coming to Premier Coach for several years. Sean has always taken care of me and my automobile Beyond expectations. I've been more than satisfied with his professionalism his friendliness and his ability to get the job done correctly and on time. He is friendly outgoing and sincere which is rare in that line of work. I would never consider taking my car to any place other than Premier or my family's cars for that matter. As long as Sean is there I will come be coming back for all my automobile needs.

Likely to Recommend

The main reason I come to your shop is for Sean. He keeps me informed at all times he is fantastic at his job.

Repair Quality

Sean is professional and relatable to his customers. It's always not a great thing when I have to see him cuz that means I've been in an accident or someone has hit me. He defuses the situation it makes you comfortable and handles the business accordingly. As long as Sean is that Premier Coach Sean I will be a Premier Coach customer

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Customer Service

We received updates all along the way.

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