Prestige Ford

4.4 (1,441reviews)
87%
17701 U S Hwy 441,  Mt. Dora,  FL  32757
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Shop AssistantSparkles

In operation 35 years.

Our Goal is to treat everyone as a potential lifetime customer. We promise to work hard to perform our jobs better than our competition and pay extra attention to the smallest of details. We offer convenient one-stop-shopping at our dealership with – Sales, Service, Parts and Body repair. Our body shop is a state of the art facility utilized by multiple insurance and fleet companies. We are certified to write estimates that are accepted by many insurance companies plus we will accept estimates already written by your adjuster. Please come by or give us a call so we can answer any of your questions. Our body shop provides services like... Free Estimates Free Shuttle Service Lifetime Limited Warranty We accept all insurance company estimates Car Detailing Services Available We will help with arranging towing if necessary Assist you with your rental arrangements Spray in Liners for truck beds. One stop shopping here at Prestige Ford Body Shop We try to make it as hassle free as possible,.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,441)

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Hailey was awesome. She called me every 2 days with updates.

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Everyone that we spoke with the two young ladies one of them is Haley the other's name I believe it starts with an h as well but both of those girls were so good all the way through. They did their very best. The car looks good. We appreciate your kindness and the time that it took to get it all done.

Customer Service

The two girls that answered the phone did a very good job. They tried to do the very best to help us in any way they could.

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I hate to complain and don't usually complain. I had to come back to the dealership and have you all fix the door you replaced. From the end side, you couldn't open the door. I just got new windshield wipers fluid, because it wasn't working and zi thought I was out. I just got a new gallon of windshield wiper fluid and put some in, but it didn't take hardly anything. Got in my car. Started the car and it the wiper fluid didn't come out. This will be the 2nd time I have had to bring my car back to the dealership.

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I picked Prestige Ford because I thought it would be a flawless experience, especially being that it was going through an insurance claim. Everyone that has looked at the truck has mentioned why is there Bondo still on the right side of the truck and the lens foggy like that so everyone has noticed that was the job that was done

Repair Quality

The actual repairs requested on the rear drivers side look OK. The right rear passenger side of the truck, someone started to repair the rear end and just left it with Bondo. Also the tail light lens on the right side is now foggy with water, which was never like that before. I’m not sure if someone started on the wrong side, realized it then stopped and just left what they had started undone.

Customer Service

Heather and Hailey was great!

Likely to Recommend

4 , because the work done was satisfactory . I have a problem asking for 2 quotes and not getting them . Upon pickup I was told I would I would get them and 2 weeks later no estimates .

Repair Quality

I asked for 2 separate quotes above and beyond the original repair work . 1 was a estimate on hood and fender clear coat . 2 was a estimate to paint the front bumper since the original work was to replace /paint the rear bumper . I never received the quotes . if someone EATS in a vehicle they should take their trash with them . i was told when I picked up the truck I would get a quote , 2 weeks later NO quote . The original repair work seems to be nice .

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Still have bad marks on side mirror.

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Service at Prestige Ford was great. My car was repaired with knowledge and admirable skill. And it looks wonderful. You can't tell where there was a problem. Thanks, Prestige Ford!

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Very kind and considerate. Respectful.

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Highly recommend. I am glad we chose Prestige Ford to repair our car after the accident.

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Customer service is the best have ever experienced.

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I was impressed at the quality of the workmanship. Looked brand new;

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Constant communication.

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Very good service

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Cars not fixed

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Great communication and fast service

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