Prestige Ford
In operation 35 years.
Our Goal is to treat everyone as a potential lifetime customer. We promise to work hard to perform our jobs better than our competition and pay extra attention to the smallest of details. We offer convenient one-stop-shopping at our dealership with – Sales, Service, Parts and Body repair. Our body shop is a state of the art facility utilized by multiple insurance and fleet companies. We are certified to write estimates that are accepted by many insurance companies plus we will accept estimates already written by your adjuster. Please come by or give us a call so we can answer any of your questions. Our body shop provides services like... Free Estimates Free Shuttle Service Lifetime Limited Warranty We accept all insurance company estimates Car Detailing Services Available We will help with arranging towing if necessary Assist you with your rental arrangements Spray in Liners for truck beds. One stop shopping here at Prestige Ford Body Shop We try to make it as hassle free as possible,.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
I am beyond happy with the professionalism and the quality of work by the Prestige team!!!
Repair Quality - 5.0/5.0 -
Really appreciate the professionalism and great communication from Heather. My first accident experience and she was awesome in guiding us through and keeping us up to date on status. The car looks and drives like new!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
My vehicle was fixed fine but when I went to go pick it up, I had another dent on the side of the vehicle caused by detail it was fixed but now that’s another thing on the car fax that’s going to bring the value down. Everyone was very nice and helped when we had questions
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good and excellent service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Parts were not up to what was being replaced.
Customer Service - 2.5/5.0 -
Lack of communication, had to call to receive any updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfy
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work on the vehicle was great.
Customer Service - 5.0/5.0 -
Customer service was excellent.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0 -
My representative said she made tues/Thurs calla. In 7 weeks she never called. I physically went in to the body shop to get updates. She finally called, 2 times in one day to let me know I could pick up my vehicle
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would recommend Jonathan Mathews for any new car needs but run the other way with any other car requirements
Repair Quality - 0.5/5.0 -
I am writing to formally express my dissatisfaction with the service department at [Dealership Name]. As a dedicated Ford enthusiast, I have owned multiple Ford vehicles and have trusted your dealership for both sales and service. However, my recent experiences with your service department have been extremely disappointing, resulting in unnecessary costs, significant delays, and lasting financial impact. I own a 2018 Shelby F-150 Super Snake and a 2000 F-150 SVT Lightning, both of which were misdiagnosed repeatedly by your service department. The Shelby was in and out of service for six months, while the Lightning remained misdiagnosed for four months. The consequences of these misdiagnoses were severe: • 2018 Shelby F-150 Super Snake: Due to ongoing issues with excessive oil burning and occasional misfires on cylinder 6, I repeatedly brought the vehicle in for evaluation. If a simple pressure test had been conducted early on, the issue could have been addressed with O-ring replacements. Instead, the misdiagnosis led to engine failure, forcing me to spend over $20,000 on a new motor. • 2000 F-150 SVT Lightning: This vehicle sustained storm damage and spent four months in the body shop. Your service department failed to identify that the issue was related to a damaged dashboard cluster—a relatively simple fix. Instead, the vehicle was declared a total loss, forcing me to buy it back with a rebuilt title. After taking it to another shop—the same one that correctly diagnosed and repaired the Shelby—they quickly identified and resolved the issue for just $700. The level of incompetence displayed throughout these experiences has been extremely frustrating. Had the proper diagnostics been conducted from the beginning, I could have avoided: • Spending over $20,000 on an unnecessary engine replacement. • Losing the clean title on my Lightning. • Months of wasted time and repeated visits due to misdiagnoses. I want to acknowledge that my experience purchasing a 2023 Explorer from your dealership was outstanding, and I have no complaints regarding the sales team, which I believe to be one of the best in the industry. However, I cannot say the same for the service department. Given these experiences, the only vehicle I will continue bringing to your dealership for service is my 2023 Explorer, solely because of the warranty coverage. I cannot, in good faith, recommend your dealership to others for service or repairs, as the technical expertise within your service department does not match the high standards set by your sales team. I hope you take this feedback seriously and work to improve the technical talent within your service department. No customer should have to endure what I have over the past several months. Sincerely, Marco
Customer Service - 0.5/5.0 -
Se previous comments
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Body shop was excellent in finding the issue with hatch and fixing it. The repair on the damage fender was excellent also. Job well done
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The work Prestige did was excellent. The only problem was getting the parts in a timely fashion.
Customer Service - 5.0/5.0 -
Heather and the body shop manager were very patient and helpful as they explained the process and reasons for parts delay.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
the work and communication was like no other we will definity use them again..
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great paint match!! There was some residue on the non painted parts
Customer Service - 4.5/5.0 -
Heather Hawkins was amazing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice service and professional
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional treatment