Preston Auto Body of Dover
In operation 79 years.
Preston Autobody of Dover is here to provide a professional collision repair service backed by certified technicians and commitment to quality and integrity. We work with all insurance companies and prioritize clear communication, safety and craftsmanship to restore your vehicle to pre-accident condition. Call today to schedule free estimate. (302) 734-5708
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
That had to be one of the most pleasant experiences I’ve had with a body shop if I come across any more unlucky chances I’ll definitely take my car back to them
Likely to Recommend - 5.0/5.0 -
I will tell everyone I know how great of an experience I had with Preston.
Repair Quality - 5.0/5.0 -
I couldn’t have asked for better customer service. From the moment I phoned to inquire about the warranty on the corrosion of my jeep, to the moment I picked it to all repaired. Thank you!!
Customer Service - 5.0/5.0 -
Wonderful customer service!
Returned Clean
My Experience - 0.0/5.0 -
I have not gotten my car yet. Who got my ca? Was not expecting to get my car until Friday.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10, completely happy with the repairs to my car and awaiting the installation of the front mud guard.
Customer Service - 5.0/5.0 -
10, timely text messages on repair progress
My Experience - 5.0/5.0 -
Awesome workers
Likely to Recommend - 5.0/5.0 -
Awe staff
Repair Quality - 5.0/5.0 -
Awesome workers
Customer Service - 5.0/5.0 -
Service was awesome
Returned Clean
My Experience - 5.0/5.0 -
Actually I’m Shirley Absher! I can’t say enough good things about Preston Auto Body! In Dover. They made the experience so stress free and convenient! My van looks awesome and runs great too! Thanks everyone for the great service! Especially Lori and Brittany they were the ones that made it all happen so smoothly! I love Preston of Dover! Awesome employees!
Likely to Recommend - 5.0/5.0 -
Awesome job
Repair Quality - 5.0/5.0 -
They did an excellent job! Very pleased! Thanks everyone
Customer Service - 5.0/5.0 -
Very please! Awesome job. Thanks everyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lori is fantastic! She is very Informative and accommodating
Returned Clean
My Experience - 5.0/5.0 -
The whole experience has been great, thanks to Lori, Kalvin and Parker. Thank you all
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were done and it looks great. Thanks to Lori, Kalvin and Parker for everything.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication and service throughout process.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No complaints everything was perfect. Truck was better then expected
Customer Service - 5.0/5.0 -
Was informed every step of the way. Had no question everything was explained clearly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
At the time we requested Preston to repair our vehicle it was indicated that someone would call and advise us that the needed parts had arrived. They were on back order. We checked with them about a month later and was told they had still not arrived. During an oil change service in October, we contacted the Body shop area in the dealership and was told the parts were in and we could set up an appointment to complete repairs. I asked when they had arrived as we had not received a call from the body shop of their arrivals. The young lady indicated that they had arrived in June. I had been waiting three months with no notification that the parts had arrived. This does not reflect well on the service.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Very friendly and understanding. Estemate and time to do repair was spot on. Very professional…. Thanks and hats off 🥰
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
I never got any paperwork so I have no idea what was done! Would appreciate paperwork!
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Would recommend to others
Likely to Recommend - 5.0/5.0 -
I will only deal with Preston for any vehicle needs from now on
Repair Quality - 5.0/5.0 -
From start to finish the process was easy, everyone was very professional and I was updated throughout.
Customer Service - 5.0/5.0 -
Very professional