Preston Auto Body

4.7 (678reviews)
93%
218 S. Main Street,  Preston,  MD  21655
Bot
Shop AssistantSparkles

check out our quick estimate APP @ Prestonautobody.com We work with all Insurance companies.. FREE Loaner program if you don't have Rental Coverage. I-car GOLD shop. Check out Goldclass.com . All Staff go through regular trainning to make sure your vehicle is put back to factory saftey standards..

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Nissan

Reviews (678)

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The repair took awhile due to the snowstorm and part delivery issues, but they called a few times a week to update me and let me know what was going on!

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I would recommend PAB to someone.

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Very satisfied with the customer service provided by PAB

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Excellent job and awesome customer service!

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The staff was amazing! They helped me work through and insurance issue and still had my truck done early.

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Customer service was top notch from start to finish.

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My Experience

Preston staff was courteous & efficient & the work was completed quickly & very well!

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Quick, courteous service with stellar repairs!!

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Josh and his team made this so much easier. Thanks so much!

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The repair was completed in a timely manner and looks very good. I had no issues with the auto body shop. In regards to the Hyundai dealership- there was zero communication among them. I got the photos taken for the repair to be submitted Dec 24th. I received a call Jan 6th asked that I bring my car in on Jan 20th and pick up a loaner car the same day. I asked if I could drop it off the 19th instead and pick up a loaner, I was told that was fine. Before the drop off date I called and asked to add a oil change and tire rotation since they would already have my car, they said that they could do that. When I showed up the 19th they had no record of photos being submitted, an appointment being made for me to drop off / pick up, or anything. I explained the situation and they told me that they didn’t have any loaners available so either way I couldn’t drop off that day. They then asked me to come back Wednesday the 21. I asked to ensure an oil change and tire rotation would be completed, the employee wrote that down as well as the Wednesday date. She told me I would get a text Wednesday to sure we were good to go. Come Wednesday I never got a text and so I called. The employee said you’re picking up tomorrow right? And I told them that I was supposed to be picking up today. They then stated a loaner was there for me and when I tried to explain I just wanted to ensure since I never got a text, they said “ok well it’s here for you ok?” When I showed up Wednesday they acted like they couldn’t be bothered and like I was a burden. Then when I dropped the loaner off and picked up my car, an oil change / tire rotation was never done. I decided I was tired of dealing with it and didn’t say anything.

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Great job!

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They did a great job You can't tell that it was in an Accident

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They were very informative

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Took time to make sure everything was in order.

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Very professional

Returned Clean