Preston Auto Body

Likely to Recommend - 4.0/5.0

Repair Quality - 3.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Danny is a true professional and my car looks fantastic!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Preston Autobody in all aspects is amazing: outstanding customer service and the repair is "as it never happened". I have told all my family and friends that if by chance they need a body shop Preston Autobody is the shop to go!

Likely to Recommend - 5.0/5.0 -

I already tell everybody in my circle of family and friends, if ever they need auto body work, this shop is it!

Repair Quality - 5.0/5.0 -

Excellent, as if it never happened!

Customer Service - 5.0/5.0 -

Excellent people skills!

Likely to Recommend - 3.0/5.0 -

Again, the customer service people were good to deal with and they compensated me for the rental car because the repair took so long. However, the repair took too long and returning the car with no brake lights was not good.

Repair Quality - 3.5/5.0 -

The rear hatch that was replaced is difficult to close completely. It has to be slammed shut. The top trim piece on the hatch is all scratched-up.

Customer Service - 3.5/5.0 -

The service agents were very nice, but it took 8 weeks to repair the car. There was always a reasonable excuse, but 8 weeks is a long time. I do appreciate the help with the rental car and delivering the van to our house even though it had to go back because the brake lights did not work.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0

Likely to Recommend - 0.5/5.0 -

Not only would I never go back I'm going to let USAA know about all the problems I've encountered and hope that they don't send unsuspecting customers to such a unprofessional business.

Repair Quality - 1.5/5.0 -

The clear coat was pulled off both front and back exterior black door frames from tape,with tape residue also remaning ...extremely noticeable, I bring my car in to fix my bumper and leave with damage to the doors !

Customer Service - 2.5/5.0 -

Receptionist was wonderful! But, was not informed about how long the repair would be.had to stop in myself to ask..Enterprise called me to let me know my car was done not Preston Auto body... customer service??????_I guess they were too busy to call me

My Experience - 5.0/5.0 -

The service was impeccable from the time I called to make the appt until the day I picked up my vehicle!! Cherita is AWESOME!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Attentive careful

Customer Service - 5.0/5.0 -

Excellent responses

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Preston auto body has done all my repair work, Danny and the crew are amazingly fast, kind , and polite. Great place and great people

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0 -

Nice when I called, but I would have appreciated if you had reached out to me rather than vice versa.

My Experience - 5.0/5.0 -

Thanks so much for everything!

My Experience - 5.0/5.0 -

Great job!

My Experience - 5.0/5.0 -

Superb service. Danny and his folks were great. couldn't have asked for anything better.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0