Principle Collision Center
In operation 6 years.
We live to provide exceptional care, so Principle Auto is now here for you when your vehicle needs repair. Whether it is a major collision or a minor cosmetic repair, the auto body restoration experience we offer is an addition to our dedication to you. Service is provided by certified specialists working in state-of-the-art facilities with advanced vehicle repair and paint systems. We hope you’ll never need us, but we will always be there for you when you do.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Reviews (70)
- Sort By:
- Newest
My Experience - 5.0/5.0 -
Kind and friendly service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Repair took longer than promised No communication efforts. Even when I called person was not available and did not return call as I requested. Car was not washed. Jerry said it was washed but there's a lot of "dust in the area". It was in exact condition I dropped it in. Except for dirt from repair. 2-Stars .
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0 -
It's one thing to give horrible seevice. But when Jerry lies to my face (about washing the car once job was completed which he did not) and Maggie goes out of her way to talk about me behind my back and not even take my calls or call me back to explain why. Then that is the definition of the worst kind experience a customer customer can have. F minus.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciate the status update call and txt. The experience with the employee were very professional and customer friendly.
My Experience - 0.0/5.0 -
Still don’t have it back yet.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional and nice job !
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
The body work itself was outstanding; however, the two ladies working in the front seemed more interested in chit chatting with each other than helping the customer.
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service! Always responded to me as soon as possible. There was a delay but only because of the pandemic which is understandable. But besides that I received great and friendly service from the whole team. Every time I would call or had a question I always got rapid responses and assistance. The mechanic also did a great job in repairing my car and making it look like if nothing ever happened! Very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was taken care fast and clean
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From the first day the car was dropped off and through out the process of repairing my car I dealt with Elena, she was the most pleasant professional and responsive person I have dealt with in the Car business repair. Thank you Elena Fir your help and also my son Mo. Wants to thank you for caring.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Elena took great care of my car and getting the minor repairs done.
Customer Service - 5.0/5.0 -
Elena stayed in communication and updates with me until my vehicle was ready for pickup
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for a trouble free experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team was amazing! Elena and Rocco helped me and kept me updated throughout the entire process. They were able to service my luxury vehicle and make sure everything was OEM which I greatly appreciate! They understand the level of perfection the customer requires and they do not settle for anything less! I highly recommend!
My Experience - 0.0/5.0 -
The fact that it took 5 months and I have lossed 5 months of value in my car.I also had to make my monthly payments .I also had to pay for a rental for one month.The only good thing is you gave me a loaner for 3 out of those 5 months