Priority Collision Center Norfolk
In operation 35 years.
Welcome to Norfolk Priority Collision Center! If you are in need of collision repair, you can trust our reliable and talented staff to get you back on the road. It's our job, and priority, to make your experience an easy one. At Priority Collision Center Norfolk, our talented auto body staff members have been trained to expertly answer any questions you may have, as well as any concerns. They are able to fix and repair any make or model, so if you don't have a Ford, don't worry! We will still repair your vehicle and make sure it's brought back to its pre-accident condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Dominic was great, would answer in timely manner to my questions. The front desk worker came off very rude, many times on the phone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service repair of my car look excellent
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was excellent. Everyone was outstanding, friendly and treated me with respect. Hope I don't have to use this service again but I do I will definitely come there. Have a blessed and fruitful day.
Customer Service - 4.5/5.0 -
Friend ly, professional and true to their word.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
Never use again
Repair Quality - 1.0/5.0 -
Car was not ready on time, needed to be repainted after inspected, drained my battery and also left parts in my car that didn’t get put back on the car.
Customer Service - 1.0/5.0 -
The manager nor shop would take ownership for their mistakes and wanted to point the finger at others
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice job, looks like new.
Customer Service - 5.0/5.0 -
Good customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
My car was full of ants when I picked it up. A total infestation!
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I’ve had work done there in the past. So yes.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks good as new!
Customer Service - 5.0/5.0 -
Everyone was friendly and courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and finished job!! I love that they cleaned my vehicle - something to check off my list! I always buy my vehicles from Priority, and the collision center is the same great quality.