Priority Collision Center Norfolk
In operation 35 years.
Welcome to Norfolk Priority Collision Center! If you are in need of collision repair, you can trust our reliable and talented staff to get you back on the road. It's our job, and priority, to make your experience an easy one. At Priority Collision Center Norfolk, our talented auto body staff members have been trained to expertly answer any questions you may have, as well as any concerns. They are able to fix and repair any make or model, so if you don't have a Ford, don't worry! We will still repair your vehicle and make sure it's brought back to its pre-accident condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great customer service. On time repair. Always updating system. Alex has perfect customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication
Customer Service - 5.0/5.0 -
Very nice
My Experience - 5.0/5.0 -
Everyone there is AMAZING. I was greated timely, Alex kept me informed and the rental was there with in minutes. The 21 year old truck looks brand new again! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service from everyone! Truck looks amazing! Thank you!
Customer Service - 5.0/5.0 -
Greeted at the door, rental was quick easy, Alex my advisor kept me informed the whole time. Truck looks Amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job to all at Priority Collision!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
job complete as normal for pick up as schedule on the 18 of June
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Did a super job, could no tell where the damage was, would go there again for a repair, great 👍
Likely to Recommend - 5.0/5.0 -
Would recommend the shop
Repair Quality - 5.0/5.0 -
Great service and staff will go there again 👍
Customer Service - 5.0/5.0 -
Totally great
My Experience - 5.0/5.0 -
The entire process went very smooth. I appreciate Alex keeping me informed as to what was going on with my vehicle. The work was done in a timely manner and my vehicle looks great! Coty (spelling) was also very helpful during this process. A big thank you to all those involved from when I dropped my vehicle off to pick-up.
Likely to Recommend - 5.0/5.0 -
I was very satisfied with the entire process and especially with how good my car looks.
Repair Quality - 5.0/5.0 -
Where repairs were done looks great!
Customer Service - 5.0/5.0 -
Very friendly and answered all my questions in a professional manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The repairs were done correctly and the damaged area looks brand new. I found 3 paint chips on the hood afterwards that I never saw before. I just feel like the shop should have pointed them out when they inspected the vehicle before repairing if they were there.
Customer Service - 4.0/5.0 -
I had to initiate most communications.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I thank your for your professionalism and taking care of needs.