Pro Collision Center

4.7 (2,671reviews)
97%
12403 James Madison Hwy,  Orange,  VA  22960

In operation 33 years, 15 years at this location.

Pro Collision Center is an auto body repair shop where our goal is to repair your vehicle to pre-accident condition. We offer a life-time warranty on all our repairs. We also offer the convenience of 24 hour towing. We work with all insurance companies and endeavor to keep our customers updated by whatever method is convenient to them, and as frequently as possible. If you have special needs, please let us know up front, as we would love to try to accommodate them. Our goal is to get all 10s when you fill out our survey after the repair. Looking forward to serving you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (2,671)

My Experience

My Experience

Everyone was very pleasant to work with and truly made me feel like a valued customer

My Experience

Second time I have been there. Great job both times. Professional work people friendly. Was kept very informed about progress and the time for completion of work was on time.

My Experience

As Soon as I left the shop location i had a flat tire. THe stem on the tire was compromised. There was some adhesive left on the door where it was taped that I had to remove. Outside of those things the work looked good, just a little more attention to detail.

Likely to Recommend

With reserve on overall quality control.

Repair Quality

I experienced a flat tire (tire stem broken) as soon as I left pro auto. Which in return I lost a few hours in my day getting that repaired. I noticed adhesive left behind in the car driver side passenger door. And the person that cleaned my windows didn't do a good job. He only smeared the film on my windows around, he could of left the windows the way they whete i would have been satisfied. As for the reason the vehicle was there for, that work was done handsomely. No complaints on the color match or the lines matching up. I would give this review a 20 but paying attention to the small details lessen my review score.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Awesome job fixing my car. Pro Collision always do a top notch job.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very good thanks

My Experience

Truck looks good and drives fine! Kept in touch the whole repair! Thank u!

Likely to Recommend

This is the second vehicle in 2 years that's been repaired

Repair Quality

Prompt service and kept us informed the whole process.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I always send people your way. The ease and convenience and repair are top notch. The rental car ability being right there makes everything easier.

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Always a job well done

My Experience

Likely to Recommend

Every time I have had deer problems I have recommended ProCollision to friends and family when they have other repair needs as well. I’ve even sent accident pictures to family and friends. When they have seen my worse accident and I show them how the vehicle looked after repaired, they are so amazed.

Repair Quality

The quality of the repair is great and what I expected. You cannot tell that my vehicle had been damaged at all. I have had at least 4 or 5 deer damages over the years and entrusted the repair work to ProCollision each time. When each repair was done you would never know that I had an accident.

Customer Service

Over the years the customer service from the repair shop’s personnel has been excellent. They continue to show care and concern about what I was going through with the damage and knowing how soon I would like to have the repairs done because I only had the one vehicle

Returned Clean

My Experience

Very good service and Quality workmanship.

Likely to Recommend

Repair Quality

Great workmanship. Staff were great to work with.

Customer Service

Returned Clean

Likely to Recommend

They are great at what they do😀😀😀😀

Repair Quality

My vehicle look awesome and they clean it up that was a bonus thanks for that 👍👍👍👍

Customer Service

Returned Clean

My Experience

My wife was thrilled.. special thanks to roger eric and dave my basketball buddies

My Experience

Thank you so much for making my car beautiful again!!!

My Experience

I’m very satisfied with there work on my car .