Reynolds Collision Center

4.9 (557reviews)

98%

(540) 672-3700

249 Madison Road, Orange, VA 22960

98%

See Photos

249 Madison Road
Orange, VA 22960

Get Directions Website Email

About Reynolds Collision Center

See Photos

249 Madison Road
Orange, VA 22960

Get Directions Website Email

In operation 88 years.

Reynolds Auto Body Shop is family owner and has been in business since 1962. We pride ourselves in the quality of repairs and customer service we provide our customers. Our new Global down draft paint booth with water borne technology allows us to reproduce factory finishes and color matching second to none. Our technicians are some of the best in the business, our office staff has a combined 50 years experience in collision repairs, working with insurance companies, rental car companies and customers. Our highest concern is the customer and getting them back on the road safe and sound.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Subaru

Call

Website

Reviews (557)

Sort By:
Newest
Rating

556 Customers Rated

5 Stars

85.8% Complete

(478)
4 Stars

10.8% Complete

(60)
3 Stars

1.6% Complete

(9)
2 Stars

0.4% Complete

(2)
1 Star

0.2% Complete

(1)
< 1 Star

1.1% Complete

(6)

Customers say

Overall Customer Satisfaction

Customers consistently praise Reynolds Collision Center for exceptional service quality, professional and friendly staff, and outstanding repair work. Many highlight the thorough communication and frequent updates throughout the repair process, making customers feel informed and at ease. Timeliness is frequently commended, with vehicles often ready on or ahead of schedule. Customers appreciate the added touches such as vehicle cleaning upon return. A few customers noted areas for improvement directly from their experiences, including bumper alignment gaps, paint color matching concerns, a wiring issue discovered post-repair, and suggestions for more proactive update calls. Overall, the vast majority of customers express high satisfaction and willingness to recommend Reynolds Collision Center to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"Reynolds Collision Center totally surpassed my expectations! From the initial phone call to the very end,I received ..." Read more

"Exceptional service. Cant express enough how satisfied we were and what great service they provided. Our car looks brand new again. Personnel ..." Read more

"Best customer service Ive ever had at a repair shop. Scheduling and updates were communicated in a timely ..." Read more

"Very happy with the repairs and the overall condition of our car when returned. I was particularly pleased with the ..." Read more

"They did a wonderful job on my car. Everyone from beginning to end took their time explaining the process and it was ..." Read more

"It was early and PERFECT!!!"

"... to end took their time explaining the process and it was completed in the time promised. I would highly recommend this body shop!" Read more

"... times in,two times very satisfied. Thank You all,for handling things in such a professional and timely manner." Read more

"Quick turnaround"

"After getting my collision repair, and it taking over double the amount of time originally told - I picked up my car with an engine light on. It ..." Read more

"I was kept updated every step of the repair process."

"I appreciate the constant communication I received, I never felt out of the loop"

"... service is great! Only recommendation I have is maybe call customers first if the week with an update if more parts need to be ordered etc. This would keep lines of ..." Read more

"I was only updated once n"

"No i had to call and ask for follow up status on my vehicle"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Reynolds Collision Center totally surpassed my expectations! From the initial phone call to the very end,I received ..." Read more

"Exceptional service. Cant express enough how satisfied we were and what great service they provided. Our car looks brand new again. Personnel ..." Read more

"Best customer service Ive ever had at a repair shop. Scheduling and updates were communicated in a timely ..." Read more

"Very happy with the repairs and the overall condition of our car when returned. I was particularly pleased with the ..." Read more

"They did a wonderful job on my car. Everyone from beginning to end took their time explaining the process and it was ..." Read more

"It was early and PERFECT!!!"

"... to end took their time explaining the process and it was completed in the time promised. I would highly recommend this body shop!" Read more

"... times in,two times very satisfied. Thank You all,for handling things in such a professional and timely manner." Read more

"Quick turnaround"

"After getting my collision repair, and it taking over double the amount of time originally told - I picked up my car with an engine light on. It ..." Read more

"I was kept updated every step of the repair process."

"I appreciate the constant communication I received, I never felt out of the loop"

"... service is great! Only recommendation I have is maybe call customers first if the week with an update if more parts need to be ordered etc. This would keep lines of ..." Read more

"I was only updated once n"

"No i had to call and ask for follow up status on my vehicle"

Louis (Subaru owner) reviewed 8/24/26

Thanks to Michelle and Tyler.

They did a great job and communication was clear and timely. The car looks very good.

Very helpful, professional and clear.

Jennifer (Subaru owner) reviewed 8/17/26

Janet (RAM owner) reviewed 8/6/26

Nina (Toyota owner) reviewed 8/4/26

Diane (Cadillac owner) reviewed 7/30/26

The only repair and service shop I use!

Excellent Service from start to finish

Everyone in the service department are the absolute best in the industry!

James (Kia owner) reviewed 7/28/26

Michael (Toyota owner) reviewed 7/27/26

Reynolds Body Shop's team was not only professional and timely but also made sure to check in with us and provide updates throughout the process. We felt supported through the entire experience and would highly recommend them for any body shop and repair needs.

Tracy (Ford owner) reviewed 7/24/26

Haya Marwa (Ford owner) reviewed 7/18/26

Excellent work just wanted extra time repairing bumper to line up with car body without gaps

Got my car done in 2 days , received calls from Tyler about my car status, happy with service,

Work done but bumper not lining up with body , gaps present , disappointed with that

Anna (Toyota owner) reviewed 7/15/26

Very pleased with the work and timely service they did.

Reginald (Lincoln owner) reviewed 7/10/26

Awesome job

Michael (Toyota owner) reviewed 7/9/26

Backup camera not working after putting tailgate handle on

Linda (Mercedes-Benz owner) reviewed 7/9/26

Reynolds Collision Center totally surpassed my expectations! From the initial phone call to the very end,I received excellent service. Everyone was very polite and professional! The repair of my car was excellent! It looked brand new when finished! I would highly recommend Reynolds Collision Center to everyone needing service. Totally satisfied with every aspect!

The personnel was professional and polite at all times. They answered all of my questions.

Tanya (GMC owner) reviewed 7/6/26

Amy (Nissan owner) reviewed 7/6/26

Enrique (GMC owner) reviewed 7/2/26

Dorren (Nissan owner) reviewed 7/2/26

Randi (Chevrolet owner) reviewed 6/30/26

Stephanie (Kia owner) reviewed 6/28/26

Very much recommend

Beautiful job, very quick turn around

Michelle was very informative and kept me up to date on the status

Cheri (Toyota owner) reviewed 6/20/26

Top of reviews

Ace Collision Center

4.9 1,402 reviews
16 Campground Lane
Madison, VA 22727
Caliber - Culpeper

4.8 6,983 reviews
15388 Bradford Rd
Culpeper, VA 22701
Pro Collision Center

4.7 2,666 reviews
12403 James Madison Hwy
Orange, VA 22960

view more shops in: Orange | 22960

The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Reynolds Collision Center

About Reynolds Collision Center

Reviews (557)

556 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 4.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 2.5/5.0 -

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0