Procolor Collision Cypress

4.8 (347reviews)
97%
13800 Cypress North Houston Road,  Cypress,  TX  77429
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Shop AssistantSparkles

In operation 3 years.

ProColor Cypress is excited to offer high quality auto body repair service to the Houston metro area. Their state-of-the art facility is equipped to handle all types of damage, with the highest precision, while still providing a quick turnaround to get you back on the road as soon as possible. All their technicians are highly skilled and well trained to use the most up to date repair methods. With extensive experience working with all kinds of different insurance companies, they can help ensure a smooth claims process. Committed to providing outstanding customer service, ProColor Cypress, takes all the hassle out of getting your vehicle repaired. Don’t delay your repairs, call today!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (347)

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My Experience

Good job

My Experience

Erika, Robert, and the team were great! They handled my car with care and kept up communication and let me know about anything.

Likely to Recommend

I would only recommend this shop for their personnel

Repair Quality

I love the way my car turned out! Even though it was a small job, it looks brand new.

Customer Service

I had a lovely time getting updates on my car’s progress. Malaree, Erika, and Robert handled my car and communicated with care.

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My Experience

I am extremely disappointed and dissatisfied with the level of service I received. They continued to push back my completion date and never contacted me with any explanation. I had to call several times to get updates and was fed nothing but lies. I was told that additional work would be done for free to make up for my inconvenience only to pick up my car and that work was not done. They didn’t even finish the repair that I initially came in for. The hubcap was not replaced and the bumper is definitely not new (although I was charged for a bumper). I also noticed that the clear coat was peeling on my roof which was not peeling when the car was dropped off. Robert continue to lie, failed to properly communicate, and even pretended to be shocked that the work wasn’t done. I would never recommend this place to anyone.

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Repair Quality

Great Service on time I give five stars Very Satisfied

Customer Service

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Repair Quality

ProColor was great! Quick evaluation of the vehicle; worked with my insurance on the supplement; speedy and high quality repair. Very pleased with the overall level of service

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Repair Quality

Wife pointed out some issues not happy with.

Customer Service

Wife pointed out some issues not happy with.

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Repair Quality

For starters I came in with a brand new car that was slightly damaged and you guys scratched the new hood yall put on but acknowledge it but the body work or reassemble of the fender us not on correctly its not flush with the hood and my lower side panel is not on correctly there is a gap between the the lower pannel on driver side is not on securely and there a gap between the actual car and the bottom pannel that was replaced and nicked paint from installation and last yall replaced my driver headlight with a used scratched up cover with moisture in it so I have a brand new one on one side and a fucked off looking one on other side and I looked the part up and what yall charged u could got a new one for the same price or 50 bucks more I mean it fuckin ridiculous yeah my car was mildly damaged but when my insurance paid 6000 and then some for this hack job its so disappointing really on top of taking longer then it was supposed to and every time I called to get an update or anything I never got a message or text call until the next day or I was told many times I don't work in the office im just watching the phone I will have someone call u and not once did I get a call back then when I picked it up.it was missing the license plate and the molding on wheel well and that's when I was told that you guys scratched my new hood yskl just put in and I still haven't had it fixed cause it's gonna take all fuckin day and I won't have a vehicle so I still will be coming and getting all of the issues caused by ubguys fixed free of charge I mean this cost me a thousand dollars for Mt deductible and im gonna call state farm to inform them.of all the issues cause if there gonna refer there customers to yall they don't want them getting the experience I had im stillnupsetbthati didn't even wreck the car and then getting back was just the same so no I am not happy and u will be seeing Me I have to arrange a ride for the day and it's nit just not that easy for me to do

Customer Service

Sucked communication needs work bad

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Repair Quality

Customer Service

Always Profesional and Couteous.

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Repair Quality

I'm very pleased with the repair & paint job.

Customer Service

The customer was amazing. All of my questions and concerns were addressed.

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Repair Quality

Mike helped get our vehicle back looking better than before!!! Recommend 💯 %

Customer Service

Mike made our truck look brand new!!!!

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Repair Quality

Excellent work and fast. Kept me informed on progress.

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Yes, I received an alignment. I will refer you to everyone I know.

Repair Quality

Great job!!! I believe my vehicle thanks you as well. Lol!!! It's running great!!!! Also, you managed to get me back to work quickly. Thank you, again.

Customer Service

Customer service was awesome!!! I asked lots of questions and they answered.

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