Professional Auto Body & Paint Inc

5.0 (539reviews)
100%
6380 NE Alberta St.,  Portland,  OR  97218
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Shop AssistantSparkles

In operation 29 years.

Professional Auto Body & Paint first opened in 1997 when the founder decided to own his own body shop after years of working in the auto collision repair industry in the Pacific Northwest. In the last 2.5 decades, the family has been passionately working on building trust and integrity with customers in Oregon and Washington. December 2017 has marked their 20th anniversary in owning and operating their local family business. In 2018, the founder daughter-in-law took over the family business as a second generation owner and takes pride in continuing to provide high quality workmanship and customer service. That is why their mission statement is, "we treat every customer car as if it was our own."  At Professional Auto Body & Paint, it is a family business that you can confidently trust for a lifetime. Check out their Google reviews. Follow them on Instagram to see before and after photos @propdx Thank you for supporting local businesses during COVID-19.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Chinese
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (539)

Likely to Recommend

Repair Quality

Wonderful shop to work with!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Likely to Recommend

I always love to connect with people I trust

Repair Quality

Nancy was very sweet and kind, the team did a great job.

Customer Service

Returned Clean

Likely to Recommend

I HIGHLY RECOMMEND THEM!!!!

Repair Quality

Pro Auto Body & Paint was very helpful and friendly. They made the repairs very affordable. I’m very glad I decided to go with them and I highly recommend them to anyone!!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

excellent

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Likely to Recommend

Repair Quality

Pro Auto Body & Paint did a great job handling the repair to my car, as well as dealing with the complicated insurance system. I recommend them if you ever need work done due to an accident when there is an insurance claim involved. They made it easy and stress free for me.

Customer Service

Returned Clean

My Experience

Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The whole process was so easy and accommodating-from the initial inquiry to check in, and communication during repairs- It all was handled so smoothly. I appreciate Nancy’s help in communicating with the insurance company and helping me understand the process. I will recommend your business to others!

Likely to Recommend

I will definately reccomend to friends and be back if I need anything in the fiture

Repair Quality

Customer Service

Their customer service was excellent! Friendly, welcoming, and so informative. Also the waiting facility was clean and accomadating

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Repair Quality

Customer Service

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My Experience

Excellent experience from start to finish. The team was professional, communicative, and the quality of the work was outstanding. My car looks great and everything was handled smoothly. Highly recommend Pro Auto Body & Paint.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The team at Pro Auto Body & Paint were very hands on and very informative from the beginning til the very end with my personal experiences! I unfortunately had my car total but they walked me through the nex steps on what I should do and even gave me contacts of people who can help me in my situation! They constantly checked up on me making sure everything was okay and that I wasn’t left in the dark!

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Staff were extremely communicative and helpful and really helped me advocate for myself

Customer Service

Wonderful kind people that go the extra mile

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Likely to Recommend

Repair Quality

I was rear ended and this shop went above and beyond for me. They were incredibly kind and helpful and truly felt like a one-stop shop. They helped set me up with a chiropractor and a lawyer, which made a stressful situation so much easier. Nancy was amazing, she always communicated clearly and kept me updated every step of the way. This isn’t just any auto body shop; they genuinely support you and help answer all your questions, including dealing with insurance. Highly recommend.

Customer Service

Returned Clean

My Experience

Nancy does an excellent job communicating with us along with all parties involved. She is transparent with all information provided. She also follows up with you, and with others to help move along the process to better serve you! Also, we received an estimate for the cost to fix our car within the day!

Likely to Recommend

Repair Quality

Customer Service

Nancy and her team are a joy to work with! Nancy has great communication skills to provide all the information you need to guide you through the process! Her team assessed my car and provided an estimate damage amount within the day. She's good at following up with other parties to keep it rolling. I would highly recommend their shop!

Returned Clean

My Experience

This body shop has been so wonderful at keeping me updated on the status of my car and even prior to dropping my car off, I knew I was in good hands! I would recommend this body shop to anyone who needs their car fixed ☺️

My Experience

Nancy and the team kept me informed throughout the entire process. They completed the work on time and it looks amazing! Thank you!

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Highly recommend

Repair Quality

Great service, best quality paint job.

Customer Service

Great service, best quality paint job.

Returned Clean

My Experience