Protech Body Shop

4.9 (194reviews)
96%
817 Wagon Trail,  Austin,  TX  78758

In operation 30 years, 9 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (194)

My Experience

Great communication throughout the process! A quick turnaround of my car. Nour made sure everything was taken care of to my fullest satisfaction and made it a very pleasant experience.

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Returned Clean

My Experience

Nour answered any of my questions and is very customer service oriented.

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Nour is an asset to your business.

Returned Clean

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Returned Clean

My Experience

Very informative and courteous!

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Repair Quality

Nayeli was great, from noticing the problems in the rear bumper, to keeping me updated while I was out of town (with photos). Also, insurance handling was super easy. Attention to detail was strong, making sure the manufacturer provided the right parts for the custom ordered car.

Customer Service

Returned Clean

Likely to Recommend

Can't say enough good things about them - will recommend to friends

Repair Quality

Everyone at Protech is so friendly, helpful, and professional. They do excellent work. Would definitely highly recommend them.

Customer Service

Excellent customer service- very friendly and helpful and care deeply about doing a good job

Returned Clean

My Experience

Thank you very much. Did a good job for my car.

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Repair Quality

Good job!

Customer Service

Good job

Returned Clean

My Experience

Car was badly damaged by hail, came out like nothing had happened, highly recommend!

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Returned Clean

My Experience

Great service with friendly and kind employees. My cars interior was even cleaned!

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Returned Clean

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ProTech Body Shop in Austin did an incredible job on our Jeep after it was hit. The bumper was torn off and the fender was damaged, but when we got it back, it looked like nothing ever happened — honestly, even better than before. Nour was amazing throughout the entire process, making sure every detail was handled and that everything was perfect when we picked it up. Nour’s communication, attention to detail, and level of care really stood out. The whole team at ProTech was great to work with — professional, responsive, and clearly proud of their work. Highly recommend them if you ever need repairs done right.

Customer Service

Nour and the team were amazing!

Returned Clean

My Experience

Welcoming service and speedy job! Thank you!

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I will recommend this shop to others and intend on returning to this shop if needed in the future.

Repair Quality

Protech was professional, efficient, transparent and accommodating during the entire process. I feel like I received my vehicle in better condition than before the damage even occurred, they did an outstanding job.

Customer Service

The staff was responsive, helpful and kind.

Returned Clean

My Experience

Very knowledgeable and up front about everything, car came back looking like nothing had ever happened! Thank you!

My Experience

They did great everything looks brand new from how bad it was to now is fantastic they finished the job 3 days earlier than expected which I’m extremely thankful for!

My Experience

This was the best experience I’ve had with a body shop. The team at Protech was friendly, courteous, and professional. They kept me up to date on the progress of the repairs to my truck, even sending photos and videos. My truck was only 6.5 months old with just over 8k miles when it was hit. It came back from Protech looking like new. I have and will recommend Protech to anyone I know who needs bodywork.

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