Protech Body Shop

4.8 (191reviews)
96%
817 Wagon Trail,  Austin,  TX  78758

In operation 30 years, 9 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (191)

My Experience

The experience was very streamlined.

Likely to Recommend

Repair Quality

Very streamlined, very nice customer service

Customer Service

Great customer service

Returned Clean

My Experience

Great experience very kind staff was able to get my car back to me quickly

My Experience

I recently had my car repaired at ProTech, and I couldn’t be happier with the service! From start to finish, the team was professional, communicative, and efficient. They kept me updated throughout the repair process and ensured everything was done to the highest standard. My car looks as good as new, and the quality of work exceeded my expectations.

My Experience

Likely to Recommend

Repair Quality

Excellent service and fast, thorough work. Could not be happier with the result and the communications throughout the process. Thank you

Customer Service

Exceptional communication and professionalism.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This will be our go to shop. They do awesome work.

Repair Quality

Our vehicle came out like new. We had great communication through out the process.

Customer Service

Was always kept up to speed in a timely manner. Great customer service from all personnel at the shop.

Returned Clean

My Experience

Protech Body Shop is one of a kind! They fixed my car so fast and were extremely thorough in explaining the process to me. Nour and the entire team were very kind and helpful. I would recommend these guys to anyone and everyone!

Likely to Recommend

Repair Quality

This place is great! They fixed my car in under a week and left it in the best condition. I couldn’t be more grateful for Nour and the entire team at ProTech and all the hard work that they do! They were thorough, kind, and helpful during the entire process and I’d recommend them to anyone!

Customer Service

Returned Clean

My Experience

The entire Protech experience was AMAZING! Nor and Lucy are top shelf in their field and simply awesome!!!

Likely to Recommend

Absolutely!

Repair Quality

Nor and Lucy were amazing!!! The whole operation made my experience wonderful!

Customer Service

They were excellent!!!

Returned Clean

My Experience

I really appreciate the friendliness and great customer service yall provided!

My Experience

Where do I even being! The service and care I had from ProTech Body Shop has set the standard for me. Experiencing an accident between Christmas and New Years would be stressful for anyone, but from the moment I walked in I felt at ease. Nour and her family communicated with me through the whole process, completed the work on my car in just a few days, AND cleaned it inside and out. I hope I'm not back anytime soon *wink*, but I will tell everyone I know to take their business here.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Wonderful work! Absolutely loved the staff at Protech Body. And the fun pictures of updates were much appreciated.

Likely to Recommend

Best experience ever with auto repair!

Repair Quality

The repair looks fantastic! I’m really impressed with the quality of work.

Customer Service

The staff is so fantastic, warm and friendly, wonderful people who really care about me and my repair.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Protech is amazing! Had two not at fault accidents in the last 6 months and they have come through every time and my RAV4 has looked perfect after. Very quick as well. The last repair only took one day after the insurance finally came through.

Likely to Recommend

Only coming here in the future

Repair Quality

Wonderful work took great care of myself and the car. A+ communication

Customer Service

Nour is the real mvp

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

100% going to recommend to anyone that needs repairs.

Repair Quality

Protech is awesome! They kept me up to date on the repairs with pictures and calls the whole time. I can’t even notice where I got hit originally. These people are nice and real professionals so I HIGHLY recommend to anyone who needs repairs, especially for any specialty car brands.10/10!!

Customer Service

Super professional and extremely patient.

Returned Clean

My Experience

I am so happy with my car repairs! After my wreck my car looks good as new! Thank you so much! And thank you Nour for keeping in great communication with me and being so kind. 10/10!

Likely to Recommend

I’d still recommend shopping around in general but I’d tell them about the shop

Repair Quality

Feel like the rear sensor is a tad more sensitive. But they did an excellent job and a quick turnover time

Customer Service

Returned Clean