Protech Body Shop

4.8 (191reviews)
96%
817 Wagon Trail,  Austin,  TX  78758

In operation 30 years, 9 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (191)

My Experience

The whole process was very smooth. Communication and workmanship were excellent as well. We could not be happier with Protech Body Shop.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

TY for getting it done so fast and working with me so we didn’t have to total it!!

My Experience

From the very beginning, Nour and the entire team were incredibly helpful and made the whole experience smooth and stress-free. Nour went above and beyond, arranging my rental car, handling towing, and even getting my repaired parts ceramic coated, washed, and perfectly cleaned for pickup. I’ve had nothing but a positive experience with this shop, and I highly recommend them for their outstanding service and attention to detail.

Likely to Recommend

For sure

Repair Quality

Awesome work on the car. Very quick service, always responsive and awesome staff. Nour was a huge help - she deserves a raise!

Customer Service

Easy to work with

Returned Clean

Likely to Recommend

Great work and local family owned business that takes care of the customer. Would recommend and reuse anytime.

Repair Quality

Well taken care of and concerns were meant when brought up. Good quality work.

Customer Service

Nour is commutative and will answer any questions. Good customer service.

Returned Clean

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Repair Quality

Customer Service

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Definitely highly recommended

Repair Quality

Protech Body Shop did tremendous work on my car and got it back to me faster than expected! very friendly and kind and professional. I sincerely appreciate this place for the work they did and getting my beloved car back to me!

Customer Service

they kept them close touch and treated me with respect in every interaction I had with them

Returned Clean

Likely to Recommend

Repair Quality

Excellent work very happy with the results!

Customer Service

Returned Clean

My Experience

All if the ladies at Protech were amazing. Communication was great and my car ready two days early. And my car looks great.

My Experience

My experience with ProTech Body Shop was amazing. They kept me in the loop on the status of my vehicle from the very beginning. The personnel is very courteous and helpful. I will definitely recommend them to my family and friends.

My Experience

Everyone was incredibly helpful and friendly! I really appreciated how at ease everyone made me feel ☺️

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Repair Quality

Amazing service! Would 100% recommend Protech to anyone in need of car repairs!

Customer Service

Everyone was so kind and patient!

Returned Clean

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Repair Quality

I would like send some pictures, but they don't attach correct my bumper, is loose in both sides, 😞

Customer Service

Returned Clean

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Repair Quality

Customer Service

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My Experience

The office staff were marvelous, friendly, welcoming, kind, and informative! They answered every question I had, they explained the entire process, they stayed in touch with me and did a fantastic job!!!!

Likely to Recommend

Repair Quality

The front office staff were absolutely wonderful and informative specially Norm!

Customer Service

They are the best!

Returned Clean

My Experience

Protech has been a great experience in getting my windshield replaced & a hail damage estimate for my insurance on an older vehicle. Nora really goes above & beyond for customers & we really appreciate her. I would definitely recommend this shop!

My Experience

Nour was incredibly professional and got right to the details about the repair process. I got text updates about the repair in progress and when I came to pick up the vehicle, it was good as new. Highly recommend the Protech crew for any body repairs!!!

Likely to Recommend

Repair Quality

Protech is my go to for any work on my car. They are trustworthy, do great work, and have fantastic communication. Couldn’t recommend them more for all your auto needs.

Customer Service

Returned Clean

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Customer Service

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Repair Quality

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My Experience

I had a nightmare of an experience in the last hail storm, so I was really nervous about getting work done on my car again. Yall have totally changed my perspective and I will forever recommend your service.Open communication, easy to deal with, the insurance process was seamless, and the workmanship and attention to detail is impeccable. Thank you for making my new car, new again!

Likely to Recommend

They are my new go to shop in Austin.

Repair Quality

Protech embodied under promise and over deliver. They were the most affordable shop I spoke to, had amazing reviews, and beat all of the delivery estimates they gave me. The few minor issues I had with the work were fixed to perfection without issue.

Customer Service

Everyone was friendly and informed from start to finish.

Returned Clean