Protech Body Shop

My Experience - 5.0/5.0 -

Expectations were always met and timeline was clearly communicated.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Great work, efficient and good communication!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

One thing is that I called and no one answered. I had to wait till the next day which I didn’t like, but overall I liked the place and they did a good job.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I won't take my car anywhere else

Repair Quality - 5.0/5.0 -

Extremely satisfied. The office staff was extremely proactive when I had issues with my rental car. The work was completed early and excellent quality

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

All looks good

Customer Service - 4.5/5.0 -

Good

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

So far so good.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great work- everything looks better than I could’ve hoped and it was completed very quickly! The majority of the other shops I looked at were doing repairs out through June so this was above and beyond what I was expecting. Nour and the rest of the staff were all incredibly friendly and accommodating as well!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent quick work. Clear communication at every step.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Customer service was amazing. I enjoy seeing such positive and courteous young women. Repair work is completely satisfactory. I would recommend Protech body shop to family and friends.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Was very impressed with customer service

Customer Service - 5.0/5.0 -

Customer service was extremely satisfactory. They were very informative and always let me know what process was taking place on our vehicle. They went above and beyond to make our vehicle look, as my husband said when he first saw it “it looks brand new”. Very pleased ! I will use in future and recommend to friends and family.

Returned Clean

My Experience - 5.0/5.0 -

Protech collision repair kept me posted on my repairs weekly and had my car complete by the promised date. The car looked brand new after repairs and they even washed and clean my entire car before I picked it up. I really appreciated their extra efforts and care fixing my car. Excellent work and customer services!

My Experience - 5.0/5.0 -

Thank you all very much will definitely recommend to anyone and everyone ! Car looks great. Above and beyond.

My Experience - 5.0/5.0 -

I was very impressed with the level of customer service, the texting updates I received, and my vehicle was ready 3 days earlier than expected!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I’m very pleased with my vehicle repairs and the level of customer service I received. The communication was excellent as well. Thank you so much for taking care of my vehicle!

Customer Service - 5.0/5.0 -

The team was really great! Courteous and friendly. The regular texting updates on the progress of my vehicle were very much appreciated. Thank you so much!

Returned Clean

My Experience - 0.0/5.0 -

1. I got a text, saying, the car was picked, thanks for the service. I was still at home and hadn’t picked the car up 2. When I was at the body shop to pick the car. I was given the car keys. When I say in the car, the car had a warning that the hood was open. 3. I closed the hood. This time when I sat in the car, there was another warning, the headlight bulb on the driver side was malfunctioning. I spoke with the person and was told that, it is not their fault. I had to drive for 30 mins to get the bulb from AUTOZONE and paid myself. My only request is, please give the car in the same condition when the car is dropped. This is very important for customer loyalty.

Likely to Recommend - 2.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 2.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Quick and straightforward service, I would definitely bring my vehicle back

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0