. Protech Collision Center

5.0 (533reviews)
100%
11116 Tower Oaks Blvd,  Houston,  TX  77065
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Shop AssistantSparkles

In operation 6 years.

*2025 Houston Chronicle Best of the Best Auto Collision/Repair Facility Winner Houston Metro Area* ProTech Collision is an I-Car Gold Certified Independent woman-owned collision repair facility with our focus on our customers, restoring our customers' vehicles aligned with OEM requirements to pre-accident condition and our customers' safety. Located near 290/FM1960 in the Northwest Houston/Cypress area, we have craft technicians who care about quality & OEM aligned repairs, state-of-the-art OEM spec equipment and the top-of-the-line Akzo Nobel Sikkens paint line ensuring that perfect paint match -all to facilitate all your repair needs and most importantly return you safely back onto the roads. "If We Won't Put Your Family In The Vehicle, We Won't Put Yours(c) Our team facilitates communications with insurance, rental car companies and those involved with your repair to make a stressful event an easy process for you. If We Wouldn't Put Our Family in the Vehicle, We Won't Put Yours (c)

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (533)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professionalism, and exceptional repair work. Many highlight that vehicles were returned looking brand new, with excellent paint matching and thorough cleaning inside and out. Timeliness is frequently commended, with several repairs completed ahead of schedule. Customers also appreciate the proactive and transparent communication, including daily updates throughout the repair process. A few customers noted minor areas such as occasional delays due to parts availability and isolated cleanliness details, as mentioned in their feedback. Overall, the shop receives strong recommendations from customers across multiple vehicles and experiences.
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"My car looks like it never had damage to it. They did a great job and it was very quick. Customer ..." Read more
"Super atentos , super buen trato, excelente trabajo, muy profesional, del 1 al 10 les doy un 11"
"... It looks brand new and the paint match is spot on. The quality of work is perfection as my vehicle had mismatched gaps from the hit and the gaps are lined ..." Read more
"... craftsmanship. Continuous updates on the repair status. The car looked better than new!" Read more
"It was repaired before time"
"Earlier than promised, so that was a plus."
"vehicle was ready right on time as promised"
"it was ready a day before due date"
"Delays were not totally unexpected related to parts and schedules"
"Great job great service great communication about the repair kept me updated at every point"
"High quality work and great communication throughout the process."
"Great daily communication during iall stages of the process"

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Repair Quality

Customer Service

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Repair Quality

Excellent service and very professional staff. They did an amazing job repairing my daughter’s car, and it looks like new. Great quality work and attention to detail. I highly recommend this shop!

Customer Service

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Repair Quality

Totally satisfied with the precision and beauty of the work! Definitely looks brand new! I would definitely refer friends and family to Dallas and his team.

Customer Service

Definitely easy to work with and kept me updated along the way, even while parts were on backorder.

Likely to Recommend

Repair Quality

Quality of work was exceptional!

Customer Service

Dallas was excellent from beginning to end. He was very thorough in going over his estimate, kept me informed on the progress being made as well as changes with unexpected problems in procuring quality products. He was very conscientious of his customer’s needs and expectations and fulfilled his job with the utmost professionalism.

Returned Clean

Likely to Recommend

Job well done

Repair Quality

Did a thorough job.

Customer Service

Dallas is the best I have seen.

Returned Clean

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Repair Quality

Very informative with everything.

Customer Service

Returned Clean

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The work done by PROTECH is excellent. We are happy

Repair Quality

Customer Service

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Repair Quality

They took care of everything professionally I didn’t have to do one thing

Customer Service

I dealt with Dallas on site. I was continually updated throughout the process.

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Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Dallas was very helpful throughout the whole process. He communicated step by step

Customer Service

Returned Clean

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I will recommend your shop for sure

Repair Quality

Dallas was amazing and knowledgeable

Customer Service

Dallas is very polite and wants the costumer to be very satisfied

Returned Clean

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Repair Quality

My car looked fantastic when I picked it up. I am very pleased!!

Customer Service

Returned Clean

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Repair Quality

Very good experience with the entire process. Dallas went above and beyond getting the repairs completed quickly and correctly. The car was even cleaned out and the underside was pressure washed to remove numerous spider webs and egg sacks. The repairs looked great. Thank you.

Customer Service

See previous comments.

Returned Clean

Likely to Recommend

They have worked on 3 of my vehicles and all come back like new.

Repair Quality

Customer Service

Great communication throughput the entire process

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

had a very professional experience

Customer Service

Returned Clean

My Experience

The Manager , Dallas, was very professional and provided excellent customer service . He always provided me updates on the progression of the repairs .

Likely to Recommend

They were easy to work with and did a great job.

Repair Quality

Dallas kept me informed about my car status as promised. And the shop did a great job.

Customer Service

Dallas kept me informed as promised and worked with Progressive to get my car back to a good condition.

Returned Clean

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Repair Quality

Customer Service