Puz's Body Shop Inc

4.9 (774reviews)
100%
97 Peoples Drive,  Newark,  DE  19702

We will make the repair process as painless as possible. We are so confident that our team of professionals will return your car to the manufacture's specifications that we invite you to watch. Come in and relax while one of our experienced estimators looks over your car. We'll set up your rental, too. And once your vehicle is repaired, you can take it home with the assurance that all of our repairs come with a lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (774)

My Experience

Likely to Recommend

Repair Quality

As usual, the staff were excellent. I was satisfied with 90% of the work done. However, I am not satisfied with a passenger side headlight replacement. The replacement headlight was used and reconditioned, but left several scratches, foggy patches etc. on the headlight lens as well as the chrome piece on the bottom of it is pulled out a bit. My old headlight lens that was replaced was much clearer and newer looking. Other than that problem, I was satisfied

Customer Service

Returned Clean

My Experience

Thank you guys for great job on my vehicle. The color match so good it looks new and the most impressive thing was that you guys had my vehicle back so fast in a great timely matter thank you Puz’s 👍🏾

My Experience

Great service, they handled it very well. Communication was excellent.

Likely to Recommend

Lo recomiendo por su profionalismo

Repair Quality

Muy buen trabajo la recomiendo gracias

Customer Service

Muy ganables y profesionales gracias

Returned Clean

My Experience

After a car accident, people attend to be panicked. Fran has keep the communication ongoing throughout the repairing and make us feel much better. I also trusted them because they always do an excellent job..

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you for making my car look great, doesn’t look like it was in an accident at all.

Customer Service

Returned Clean

My Experience

Office staff was quite pleasant and friendly. They took care of everything between them and the insurance company and between them and the car rental company. All I had to do was show up. They finished the work ahead of scheduled repair date. I highly recommend their service, but I hope I never need their service.

Likely to Recommend

Repair Quality

Customer Service

Very professional, fast service

My Experience

A wonderful job done. Thank you. Thank you thank you Helen Friend

Likely to Recommend

Repair Quality

The exterior repairs look great, may have a issue, returning on Tuesday.

Customer Service

Very professional

Returned Clean

Likely to Recommend

I have no complaints from the day. I dropped the car off till the day I picked it up. The staff were very friendly, accommodating, kind, and very honest.

Repair Quality

They kept me up to date on the status of my car, very friendly. When i got my car back they had washed it, vacuumed and cleaned it.

Customer Service

everyone was friendly and provided me with a quote the day after they received my car.

Returned Clean

My Experience

I have absolutely zero complaints. Wonderful customer service, quality work and all in a timely fashion. I would highly recommend to others.

Likely to Recommend

Repairs were done well, excellent costumer service and communication. Absolutely no complaints and would highly recommend to others.

Repair Quality

Customer Service

Returned Clean

My Experience

The team was very courteous and professional. The repair was done in a timely manner.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did an awesome job on my car I was very satisfied would definitely recommend.

Customer Service

Returned Clean

Likely to Recommend

The best body shop that I have dealt with in the state of Delaware

Repair Quality

The work was excellent and superb. I would highly recommend this body shop to my family and friends.

Customer Service

I was totally satisfied with the work that was done to my vehicle

Returned Clean

My Experience

Puz’s was professional and courteous the entire process. I couldn’t be happier or more thankful for helping me with my truck. I will be a customer from here on out.

Likely to Recommend

Repair Quality

Customer Service

The emails and calls were consistent with updates on the timeline of the work being done.

Returned Clean

My Experience

Great job

Likely to Recommend

Repair Quality

Great job my car inside and out looks like new

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service