Quality Body & Fender
In operation 47 years, 40 years at this location.
Quality Body & Fender has been a trusted name in collision repair in Oakland for over 45 years. As a family-owned business, we take pride in delivering expert repairs, exceptional customer service, and a seamless experience from start to finish. Our OEM-certified and trained technicians restore all makes and models to manufacturer specifications, backed by a lifetime guarantee on our workmanship. Committed to safety, we ensure every vehicle meets the highest standards before returning it to the road. Local dealerships and customers rely on our industry-leading service, and we make the insurance process hassle-free as a Direct Repair Facility for many major providers. For added convenience, we partner with rental car companies and offer 24-hour towing. Plus, our multilingual team is ready to assist, ensuring a smooth and stress-free experience for every customer.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
- Chinese
- Tagalog
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
With a warning to get adéquate information at the start
Repair Quality - 3.5/5.0 -
Some miscommunication and incorrect information in the beginning about the process and timing led to several days of delay and inconvenience.
Customer Service - 5.0/5.0 -
This is a side from my first answer
Likely to Recommend - 4.0/5.0 -
I don’t really recommend anything to anyone.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
This shop is as good or better than most shops.
Repair Quality - 5.0/5.0 -
Kept informed on a regular basis.
Customer Service - 5.0/5.0 -
Again superb service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Nope, not ever to anyone!
Repair Quality - 0.5/5.0 -
No, the incompetence is astounding!
Customer Service - 0.5/5.0 -
The parts aka a truck bed was not ordered in a timely manner and after two weeks with the Ford Ranger in the shop, the bed was installed but the bumper hadn’t been ordered. I went back on Monday and was at the shop for 2-hours whole before they let me know they ordered the wrong bumper! This accident happened on December 11th of 2025 and today is March 1st of 2026!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
For security of the cars that stay overnight, I am leery of the surrounding area, and the repaired broken windows on their back wall that faces the side-street. However, this is going to be true in any urban area in the US these days. I was really happy with their work, though!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Their service was great. They did the promised work, first explained the situation straightforwardly, answered all my questions, and "underpromised and overdelivered" on the turnaround. Good all-around.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The owner, and manager are awesome, they stepped in not only to neutralize the situation, they went above and beyond to address the concerns.
My Experience - 1.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0 -
Had great difficulty understanding manager because of his accent (Asian). Also did nit like the location
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Was happy overall with the experience
Repair Quality - 5.0/5.0 -
Was very happy with the repairs and the friendly attitude of the personnel working there
Customer Service - 5.0/5.0 -
Was very happy with the repairs and the friendliness of the personnel Working there
Likely to Recommend - 5.0/5.0 -
Most of my family has Gieco insurance and I know they were also pleased with the repair and service from the body shop!
Repair Quality - 5.0/5.0 -
Friendly and helpful people who have very good communication with good customer service!
Customer Service - 5.0/5.0 -
I was kept posted on the situation with finding the parts for the repair of my truck
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional quality work
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Once again, I experienced great service at a fair price and personalized attention from Jackie, Yan, and Erica. Thank you very much.