Quality Body & Fender
In operation 47 years, 40 years at this location.
Quality Body & Fender has been a trusted name in collision repair in Oakland for over 45 years. As a family-owned business, we take pride in delivering expert repairs, exceptional customer service, and a seamless experience from start to finish. Our OEM-certified and trained technicians restore all makes and models to manufacturer specifications, backed by a lifetime guarantee on our workmanship. Committed to safety, we ensure every vehicle meets the highest standards before returning it to the road. Local dealerships and customers rely on our industry-leading service, and we make the insurance process hassle-free as a Direct Repair Facility for many major providers. For added convenience, we partner with rental car companies and offer 24-hour towing. Plus, our multilingual team is ready to assist, ensuring a smooth and stress-free experience for every customer.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
- Chinese
- Tagalog
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent & Professional service with customer focused attention and consistent communication throughout the repair process. I absolutely loved the services, information, and kindness provided by Quality Body & Fender
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very thorough! Accommodating! Excellent work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service, great people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy and great to work with. Great quality work.
Customer Service - 5.0/5.0 -
So easy and friendly, and seemingly honest.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy- they did a great job and were quick and provided very good service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
An amazing repair job is always. This is now my third car I've taken here and you all do incredible job to put them back together after they've had a crash.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very thorough and they provided daily updated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Car interior have damage that they didn’t spot/repair. It is on drivers side so I noticed it once driving. Don’t think they test drived the car as the tire pressure are out of balance, the new tire is at 42 while the old ones are all at 31. The rep at least added the missing hybrid label and removed most of the yellow paint on the old tires when I spotted them during pick up. It also feels like the car engine is making more noise when it goes into gas mode, far louder than I remember before the accident. The car have more scratches/paint damage than I remember, rep had said touch up can be done but that didn’t happen, now I have to do it myself.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
More 6 than 7 due to a number of reasons. Better communication and expectation management would have improved the experience a lot. Example: I was told they spotted multiple paint scratches not covered by insurance and offered to payout of pocket for touch ups. Was told this can done with no additional cost but nothing happened upon pickup. During pick up spotted car missing name play on repaired door, yellow paint on remaining tires from th accident, rep took care of this when I pointed it out. Got No communication on whether car fluids is maintained or have any issues I need to pay attention to. Upon home inspection found holes on the driver side door interior that looks like puncture holes. Car still contain bits and pieces of left over parts from repairs that I had to clean out. The tire pressures were unbalanced, 1 at 42, others at 32. Car engine is also making large humming sounds when in gas mode, not sure if this is from sitting idle for 2 months or if it needs an oil change? So yea, could have told me or warned me during pick up. To me, I question if the car was test drived after repair(tire pressure issue and if all repairs was done on par for the accident (puncture marks on car interior).
Customer Service - 4.0/5.0 -
He was polite and always called back, no major issues beyond expectation management. Repair timeline had several delays but that seem outside of his control. Not full marks because he should have examined the car a before handing it back to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
100%! I’ve never had such a good experience with a repair shop as I did with Quality Body and Fender. i’m very fortunate to have chosen this repair shop out of the list that my insurance company provided. Thank you so much!
Repair Quality - 5.0/5.0 -
I have some memory issues, so I can’t remember the name of the young woman who helped me as well as the people who worked on my vehicle. I could not be more grateful for their above and beyond assistance, help and kindness, as well as the quality of work done on my vehicle. This incident was very traumatic and somewhat devastating for me due to a medical issue that caused the accident, and Quality Body and Fender not only gave me faith in humanity, but made the experience much better than I expected or could have wished for. Thank you so much for your incredible work and kindness. I will be forever grateful.
Customer Service - 5.0/5.0 -
Absolutely tremendous customer service, your staff went above and beyond anything I could’ve expected. I wish I could remember the names of everyone, I think the person who is helping me the most had to name that started with a J? Anyway, I had no idea that a repair shop could be this good… everyone involved were incredible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Quick estimate and repairs were timely and well dine
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was promptly serviced with excellent customer service. Would definitely recommend.
Customer Service - 5.0/5.0 -
Great customer service with updates about my service.