Quality Body & Fender
In operation 47 years, 40 years at this location.
Quality Body & Fender has been a trusted name in collision repair in Oakland for over 45 years. As a family-owned business, we take pride in delivering expert repairs, exceptional customer service, and a seamless experience from start to finish. Our OEM-certified and trained technicians restore all makes and models to manufacturer specifications, backed by a lifetime guarantee on our workmanship. Committed to safety, we ensure every vehicle meets the highest standards before returning it to the road. Local dealerships and customers rely on our industry-leading service, and we make the insurance process hassle-free as a Direct Repair Facility for many major providers. For added convenience, we partner with rental car companies and offer 24-hour towing. Plus, our multilingual team is ready to assist, ensuring a smooth and stress-free experience for every customer.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
- Chinese
- Tagalog
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Excellent and friendly service!
My Experience - 0.0/5.0 -
Work was not completed in a reasonable time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
everyone was courteous and helpful.
My Experience - 5.0/5.0 -
Everyone is pleasant, easy going and helpful.
My Experience - 5.0/5.0 -
Only difficulty encountered was created by discrepancy between automated messaging system and reality of progress on repair. It might be a good idea to review the automatic messaging. Probably done to be responsive and keep in touch with customers, but it may be too canned to serve the purpose.
My Experience - 5.0/5.0 -
The name says most of it. I would add "caring" too!
My Experience - 5.0/5.0 -
Looks great, speedy service.
My Experience - 5.0/5.0 -
Very courteous and friendly and helpful in explaining things,I would recommend them to my friends and family if tbey ever need repairs.
My Experience - 5.0/5.0 -
My mother is 94 and I would have liked you to have discussed the option of repairing the nicks in the back bumper so that the entire car would have looked almost new. She could not imagine this option though she could have and most likely would have paid for the difference. But your work was very good and you put kind energy in reaching out to AAA. I am grateful. Regards, Eric Kueneman (son and power of attorney )
My Experience - 5.0/5.0 -
Excellent team at Quality! Thanks to everyone for working to make the customer very satisfied.
My Experience - 5.0/5.0 -
The only thing that wasn't perfect was the first appointment that I made was never written down so I had to come back the next week. Not extremely in convenient because I work 10mins away. Car looks great though
My Experience - 0.0/5.0 -
Didn't have the best experience . My story is this. I brought car in to fix extensive frontal damage to car . Was originally told it would take week to week and a half . This included fixing my moon roof which was not working and slightly open . Quality had my car for 3 full weeks and said the car would be done guaranteed October 7 th . I said I couldn't pick up car Til October 10 Saturday because I would be out of town . I returned my rental car of 3 weeks on sat morning and came to pick up car . Someone had gone on vacation and some family emergency was explained to me . Also car was NOT completed . (4 days AFTER promised ) I had to rent a car for 4 MORE days and then car was ready . I picked up car and since someone at Quality must have inadvertently failed to fill radiator fluid , my hot engine light came on immediately after picking up car . Brought back to Quality to be checked out. Watched someone completely fill radiator that was never filled and told to leave car to be checked . Had to rent a car for another day . Told the problem was missing radiator fluid which must have caused lite to come on, Also, when car was "finished" moon roof was never even addressed or fixed . It had been shut but part of my reason of leaving car was to fix the roof . Had to bring the car BACK in to pay 350 dollars to close because I had made the mistake of assuming it had been properly fixed when I picked up the car and tested the moon roof immediately when I got in . It had not been fixed and then really got messed when I tested what I thought was a fixed moon roof . I did receive apologies but no one gave me break in price other than a heartfelt sorry . I rented a car for almost a full month and that was more than enough time to fix everything . I think the car looks great , but my confidence was shaken when I picked up car and realized radiator fluid was not correctly filled causing my light to go on . I feel Quality could have been a little more accommodating on giving me a break in price and been thoughtful enough to suggest it. I was really inconvenienced and thought communications were unacceptable , especially not even letting me know my car was not ready after the promised 3 weeks causing me to rent a car for another 4 days. Perhaps I should have asked for a break in price , but really I still feel in good faith you could and should have offered more than just an apology . I think the place did in fact do the work well , communications were very bad and generally the overall experience had too many problems to assume I would come back after the happened . My good friend who recommend me to you Dolores Rutzen was shocked to hear my story and embarrassed and wanted to call you while this was going on . I told her not to , but since this survey came to me , I am telling you that since you asked.. I DID have a few major problems with my experience
My Experience - 5.0/5.0 -
All employees are friendly and very supportive to their customers.
My Experience - 5.0/5.0 -
Wonderful job. Will definitely know where to for the next repair.