Quality Body Works, Inc

4.7 (535reviews)
93%
1705 E 8th St,  Odessa,  TX  79761

Quality Body Works is a family owned collision repair facility that has been serving the community since 1972. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We also provide the owner with a lifetime warranty on all repairs done at our shop.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (535)

My Experience

I had an excellent experience with Quality Body Works. The repair results were highly satisfactory, and the entire process was managed with professionalism. Tabetha was particularly helpful. Their commitment to superior quality and service is clear, demonstrating a genuine care for their reputation.

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Likely to Recommend

I would confidently recommend this shop to friends and family, given their demonstrable professionalism and high level of expertise.

Repair Quality

Quality Body Works delivered exceptional service and top-quality repairs to my vehicle. I highly recommend their services.

Customer Service

I am very pleased with the level of customer service. Tabii was highly effective, polite and proactive in communicating the process and status of our repairs. Ty's assistance was also greatly appreciated.

Returned Clean

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It was great

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My Experience

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Great work

Customer Service

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Repair Quality

Son unos cochinos trabajando y ademas ladrones Mi nombre es John Mcklen Deje mi camioneta 2025 F 350 para una reparación de granisos Lo que hicieron fue una cochinada de trabajo pero tambien le sacaron el diesel que tenia y le robaron el Jack 2019 Cadillac XT5 Solo le cambiaron el Hood y también le sacaron el combustible y el Hood se lo dejaron mal montado En mi opinión son lo peor de lo peor

Customer Service

Returned Clean

My Experience

They took longer than the time frame they gave me, and when I did get my vehicle back there were more problems. I took it in for hail damage and whoever did the paint job did a terrible job. There are places where paint was chipped already, and small bubbles in other places. They installed my hood incorrectly and it is clearly not aligned with the rest of the body when you look at it head on. My sunroof screen is messed up and won’t open. Whoever was inside my vehicle also left some sort of black grease/sludge on my console. And there were scratches on the spoiler and rear bumper. I almost forgot that my trunk doesn’t close properly every time so I imagine that is slightly misaligned as well. Will never recommend them to anyone for any type of repair. I also had to initiate all interactions because they said they would update me but never did. The only correspondence I received from them was a call the day it was complete.

Likely to Recommend

I will not recommend

Repair Quality

The only positive I can say is there is no longer dents/chipped glass from the hail damage. But I received my car back in less than ideal shape with issues in how the hood/trunk was aligned, my sunroof is messed up, issues with the paint, and the inside of my car was left dirty from some unknown substance. Very frustrating, will not be doing business again in the future.

Customer Service

In person there were no issues but there was a lack of communication and I had to constantly press for information. I also was given incorrect time tables for things to be done but I understand things happen, still frustrating not knowing.

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Repair Quality

They did a great job. I have been here for 3 of my vehicles and no issues.

Customer Service

Sherry and her team were awesome.

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Quality did a very good job.

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Very good customer service.

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My Experience

Second wreck that you have repaired for me, both were handled professionally and the job was excellent.

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There were scratches on the clear coat that hadn’t been there previously. At about waist level, so someone might have been rubbing up against the vehicle with a belt buckle on. Also, alot of the body panels weren’t clipped back in correctly. Is had to lock them in place.

Customer Service

When the scratches were brought to the shops attention, they took it back in and sprayed some clear coat to cover them up. Didn’t give it time to cure, and gave it back to my wife. They also missed some of the scratches.

Returned Clean

My Experience

No communication about when vehicle would be completed. Constantly changing deadlines, hard to get a hold of anyone to answer questions. If you weren’t able to start the vehicle right away you should be honest instead of having us wait three months for it to be repaired.

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My Experience

Happy with the service done to my vehicle, very informative, and great communication on their part. Always available to answer questions I had. Would recommend this place.

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Great work!

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Yes indeed

Repair Quality

Quality Body Works, has always done work for me . Everytime, I ever brought my vehicle to there shop. They are very friendly.

Customer Service

Quality Body Works, has always done great work for ne. Everytime I've taken my vehicle there, it's been great service. The office is friendly and they make you feel welcome

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Likely to Recommend

Repair Quality

Very quick and best quality!

Customer Service

Returned Clean

My Experience

Your team exhibits operates with “singleness of purpose”, that is, having one goal in mind - 100% customer satisfaction!