Quality Collision - Clarks Summit

4.9 (644reviews)
98%
205 Old Lackawanna Trail,  Clarks Summit,  PA  18411
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Shop AssistantSparkles

In operation 6 years, 5 years at this location.

Quality Collision Powered by by VIVE at Clarks Summit is proud to serve customers throughout Lackawanna County. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (644)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as flawless, like new, and exceeding expectations. The communication throughout the repair process stands out as a major highlight, with customers appreciating frequent text and phone updates that kept them informed at every stage. Timeliness is another strong point, as many vehicles were completed ahead of schedule. Customers also noted the pleasant surprise of receiving their vehicles cleaned inside and out. A few customers mentioned delays due to parts availability and isolated quality concerns, but these were noted as exceptions rather than the norm.
AI-Generated from reviews written in the last 12 months
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"... was very professional, knowledgeable, and helpful. The repair exceeded my expectations." Read more
"... completed repair dates and times. It was flawless! The finished work and customer service were excellent. I highly recommend collision repair at Quality Collision ..." Read more
"... meeting the staff and walking through the process I am beyond satisfied with the work they did on my vehicle. They used OEM parts and the paint is spot on. I would ..." Read more
"... the promised date. The repair was very well done. They matched the paint identically, and even detailed the interior! Very satisfied and would 100% recommend." Read more
"Vehicle wasnt completely finished when I picked up needed to return it"
"... manner. I always knew the status of the work and the entire job took 1 day less than originally estimated!" Read more
"This is a yes and no car repair took 2 weeks longer than original promise date but was not directly the fault of the shop ordered ..." Read more
"Very happy with the work it just seemed to take a long time for the repair to be completed"
"Kept me informed everyday You guy's are great my Toyota was completed earlier than quoted thank you"
"The communication is amazing. Never worked with any business that kept me as informed. And the quality of the ..." Read more
"... appraisal, handled everything through my insurance, texted progress updates and completed repair dates and times. It was flawless! The finished work and customer service ..." Read more
"Always sending a text in each stage was very helpful"
"Got just the right amount of notifications not bothering you constantly but also not leaving you in the dark."
"Excellent communication with frequent updates. Workmanship was second to none. You have a very professional ..." Read more

My Experience

High quality work at a reasonable price.

My Experience

Great communication thru whole process we really appreciate it and great job on the repairs

My Experience

Our car looks amazing after the work and the whole experience was great.

My Experience

Chicken looks great. Easy process. Very professional. Got my vehicle back a day early!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

As usual an outstanding repair. Thanks again.

Likely to Recommend

Repair Quality

Customer Service

The team did an amazing job on our car.From day one they keep you informed on the progress of the repairs. When completed the car looks like it just drove out of a car show room.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Looks great! Thank you!

My Experience

Excellent and friendly service! 10 out of 10 would recommend!!!

Likely to Recommend

Repair Quality

Very professional team. They exceeded my expectations. Kept me in the loop through the whole process.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

I had such a great experience with this collision center! From the moment I walked in, everyone was so welcoming, friendly, and helpful. They made the entire process so easy and stress-free, and they took care of everything, including working with Enterprise for my rental car. My car was repaired beautifully, and I truly appreciate how well they communicated with me and made sure everything was taken care of. Customer service was amazing from start to finish! I would highly recommend this place to Thank you all for making a stressful situation so much easier! ❤️

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Great work! Loved how entire outside of truck was cleaned.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I was so happy with the service that was received from Quality Collision.

Customer Service

All of the service reps that I dealt with were professional and curtious.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

10 out of 10

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Can't tell somebody hit me.My door looks brand new.Thank you

My Experience

Great service! Friendly staff! Nice work!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

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