Quality Collision - Clarks Summit
In operation 6 years, 5 years at this location.
Quality Collision Powered by by VIVE at Clarks Summit is proud to serve customers throughout Lackawanna County. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service from the time someone contacted me to set up the appointment, to the reception I received when entering the front office... to the final exit. All involved wanted to make sure I was satisfied with their service. I left there feeling that I had an "exceptional" customer experience. Thank you.
My Experience - 5.0/5.0 -
Like new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Kept updated every step of the way.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guy's are great my Toyota was completed earlier than quoted thank you
Likely to Recommend - 5.0/5.0 -
Quality collision very promp
Repair Quality - 5.0/5.0 -
I dropped my vehicle off on April 15th gave me an estimated date of April 22nd my vehicle ended up being done on April 20th
Customer Service - 5.0/5.0 -
Kept me updated on my vehicle
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
From the first time, Christian called me to set up the appointment. I have been kept in the loop. I have known every moment and everything that’s gone on and I would recommend this place to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
When I picked up my vehicle, I told the gentleman that I certainly would recommend it to anyone. They kept me informed from the time they first called me.
My Experience - 5.0/5.0 -
Professional Job on my car repair. Friendly staff. Quick service. Would highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 3.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent workmanship as always. Thanks.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There were several issues with the repair one there was some material like a liquid sprayed on the windshield. Don’t know how second rear window, where the defrosters are has some liquid material dry to it, which is to a solid now and I can’t remove it without damaging the defrosters third the rear passenger door has chips out at the bottom of it, which were never there before because my vehicles bought brand new, clean a hand by myself and garage kept other than that I guess it was OK
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
Couple issues with the repair first issue there is chips on the bottom of the passenger side door, which was never even damaged chipped out of a paint. The inside of a vehicle was a complete horrendous mess very dirty left dirty picked up dirty and finally there’s like water sprayed on the inside of a vehicle like on the windshield. And also there are some liquid on the rear window where the defrosters are that can’t be removed by me other than that I guess it was OK.
Customer Service - 4.5/5.0 -
They relayed the information they had to relay
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All costs for the repair were explained in detail, and any potential for savings, if any, were explained.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast. Easy to work with. Great work. Would recommend.
Customer Service - 5.0/5.0 -
Friendly
Likely to Recommend - 2.5/5.0 -
Depends if they can correct 1st attempt to fix panel gap. Now have to bring back for 2nd attempt.
Repair Quality - 2.0/5.0 -
Srill a gap in front panel fitment. It was noted when I picked up the car, attempt was made to correct, but gap is back.
Customer Service - 4.0/5.0 -
Office staff were good
Returned Clean
My Experience - 5.0/5.0 -
Great job, truck looks like new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very very nice work i am very please with the work
Customer Service - 5.0/5.0 -
Very good customer service