Quality Collision - Dallas
In operation 37 years, 30 years at this location.
Quality Collision Powered by VIVE at Dallas is proud to serve customers throughout Luzerne County for over 35 years. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car was repaired within timeline. Updates were an unexpected bonus. And the final work on the car was perfect. Paint was flawless. Thank everyone so much for all their work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very impressed by the quality of work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
None
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
None
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
They had my Jeep a week before they started the repair. I wish they would have told me that. I had to pay out of pocket for a rental at $66.00 a day. I could have taken to them when it was scheduled. So another $66.00 a day for another week! Out of pocket! Plus tax also. I’m pleased with the repairs. 10 for the work. 7 for the cost I encountered. Sandra Mannear
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everything looks great on the front end. Only complaint is the hood-to-cowl weatherstrip in both corners is sticking up. Not sure if this was supposed to be glued down or if it’s not properly installed but the corners are up.
Customer Service - 5.0/5.0 -
Customer service was great and even delivered the repair ahead of time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and excellent quality work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quality kept me informed every step of the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You did a fantastic job and I’m glad that you did it
Likely to Recommend - 0.5/5.0 -
Hopefully this doesn’t have to happen but I would not recommend your services to my friends and family because of the following reason, not necessarily in order: Wait time was below average. Quality of work is hard to say because although my vehicle's outside appearance is great it came back to me with a check engine light on. I wouldn’t want them to have the same experience.
Repair Quality - 0.5/5.0 -
My vehicle came back looking like it did on the outside but was returned to me with a check engine light on.
Customer Service - 0.5/5.0 -
Below average communication. Only after I called did it become good communication.
My Experience - 5.0/5.0 -
They did an awesome job it looks like new 100 percent recommend
My Experience - 5.0/5.0 -
Workmanship and staff were great! The car looks great! Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great operation!
My Experience - 5.0/5.0 -
Professional run businesses from start to finish. Updated texts as to repair process. Job was done in a timely manner and I was very satisfied, car looks great. I strongly recommend this service.
Likely to Recommend - 5.0/5.0 -
Happy I went with QC
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They are fast, friendly, and courteous. Most importantly, the level of communication is amazing! Renee ensures that you are informed every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Renee kept me informed throughout the process. Great customer service and repairs
Customer Service - 5.0/5.0 -
Renee is great 😃