Quality Collision - Kingston

4.8 (786reviews)
95%
350 Brook Ave.,  Kingston,  PA  18704
Bot
Shop AssistantSparkles

In operation 37 years, 27 years at this location.

Quality Collision Powered by VIVE at Kingston is proud to serve customers throughout Luzerne County since 1989. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (786)

My Experience

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Repair Quality

Customer Service

Settings should be put back to where they were when you got the vehicle

My Experience

Job well done! Very informative and kept me in the loop through every step. Staff was honest and courteous. i highly recommend!

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Repair Quality

looks great!!

Customer Service

very professional staff, friendly

My Experience

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Customer Service

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Repair Quality

Communication was excellent, as well the servicr

Customer Service

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Repair Quality

Quick estimate, reasonable shop date, quick turn around, professional job. Bonus my whole car was washed and looked great when I picked it up.

Customer Service

Okay well I'm just friendly and courteous

Returned Clean

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Very impressed! Team was top notch!

Repair Quality

Excellent!

Customer Service

Very well done!

Returned Clean

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Customer Service

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Returned Clean

My Experience

Very professional and courteous. Impressed with the daily text updates to keep me informed. Would highly recommend Quality collision.

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Repair Quality

Customer Service

Very professional and courteous. Kept me informed via text message through the whole process. Would highly recommend.

My Experience

I have damage to my rim that was never fixed

Likely to Recommend

Insurance fraud their pocketing money

Repair Quality

You guys were charged for stuff that wasn't done to the car that they written up on the insurance claim so it's actually insurance fraud on quality collision and I personally asked to have no Bondo put in my car since it's only a year and a half old and on the receipt that I got from them says all OEM parts which is what I wanted but you can feel the Bondo and you can also what you can't see it no more cuz I wash the car but there was Bondo stuck all over the rim that they were supposed to change and they never change the rim that you were charged $1,400 for so yeah I'm very very dissatisfied with them I would never take a car back to them ever again

Customer Service

I was straight lied to when I told them that I wanted certain things done a certain way and they said they had no problem with it doing it that way but then when it came time to do it they didn't do it they took the easy way out of it

My Experience

Excellent work. Extremely fast and essentially white glove service. It doesn’t get any better.

Likely to Recommend

Repair Quality

Friendly and professional staff. Fast service. Great work.

Customer Service

Friendly, professional, and quality service.

Returned Clean

My Experience

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My Experience

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Customer Service

My Experience

Job well done!

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Customer Service

My Experience

Just picked up my car from Quality Collision. The Quality of Service and the People are an 11 on a scale of 0-10. If you want a PLEASANT EXPERIENCE WITH COLLISION REPAIR, I RECOMMEND QUALITY COLLISION TO YOU! Mark Chamberlain

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My Experience

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My Experience

Thank you.