Quality Collision - Kingston
In operation 37 years, 27 years at this location.
Quality Collision Powered by VIVE at Kingston is proud to serve customers throughout Luzerne County since 1989. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you for the wonderful work you do. You have a professional and friendly team of people. I appreciate your messages keeping me informed of how the work was progressing. Thank you also for coordinating with Enterprise rental and Erie Insurance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tracy was absolutely the kindest most accommodating person I’ve ever dealt with. David thoroughly explained the work that needed to be done and honestly communicated the backlog that Quality Collision was dealing with at the time I dropped off my car. There were no surprises, every step of the way, I was informed of the progress. Well done!! You will be highly recommended by me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
very good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Vehicle was late by a couple of days. Not huge deal, but we had opted for no rental car based on expected date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The text message program was extremely helpful and encouraging to keep us informed on the progress of our repairs. Office staff are very friendly and supportive during our pick up process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Office staff are very professional and helpful. Extremely engaging and friendly.
Customer Service - 5.0/5.0 -
Did not interact with repair technicians. Customer service representatives are great.