Quality Collision Repair Center

4.7 (270reviews)
96%
7901 Lomas Blvd NE,  Albuquerque,  NM  87110
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Shop AssistantSparkles

Ten Reasons to Choose Quality 1. You have the right to select the repair facility of your choice. 2. We are a consumer oriented facility. 3. We negotiate the repairs with the Insurance Company on your behalf. 4. We repair your vehicle based on our estimate not the Insurance Company's. 5. We repair all makes of automobiles. 6. Our technicians are GM and I-CAR Certified. 7. Quality features two Chief Frame and Unibody Repair machines. 8. Quality features Velocity Laser Frame and Unibody Measurement equipment. 9. Quality uses two Garmat Downdraft Spray booths to duplicate factory finishes. 10. We give you a Limited Lifetime Warranty on all repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Vietnamese
  • French
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (270)

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Absolutely!

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Good work

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Professional, polite and recommended by my car dealership.

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I have already recommended this shop to my friends.

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My car looks great. And I was both surprised and pleased that the car was returned to me having been detailed inside and out. It was sparkling clean!

Customer Service

I started the process with Thomas DiLorenzo and he was very detailed in communicating with me the extent of damage and how Quality would work with my AAA insurance and how, once the team got under the exterior damage, there might be additional damage that needed repair and which was not on the original estimate. I was kept abreast of the repair status as the repairs went on. Everyone I spoke to was informed and unhurried when speaking with me.

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Would totally recommend

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You do such great work! Thomas kept me informed during the whole process. Great communications. Thank you so very much!

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Great customer service. Thomas kept me informed all through the process.

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It’s confusing because I wanted to use you guys because you did such a good job on my car the first time you guys fixed the Subaru

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My car seat was broken due to the accident and you guys wouldn’t step up and advocate for me getting it fixed . I thought there would be an inspection to see if things were damaged . My cars is super loud in 3rd gear due to the exhaust being hit I believe that’s damage as well that hasn’t been fixed . I went to quality to fix the problem and they told me that they call my insurance and then we move on from there, but I still haven’t heard back from you guys yet. Your workers are absolutely friendly and I appreciate it but I’d like my car fixed from the way that it was before the accident . The car seat issue is huge because if I get into another accident the seat is gonna just slam me into the window and then I’m gonna hit my head and die . Thanks for your time I’ll be awaiting your call back

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I would’ve given him a 10, but you guys didn’t advocate for me to get my seat fixed

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Survey is sent too early because not all work is completed yet.

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The repair quality is about 8 out of 10. There is a faint indentation on the body of the driver door. It is not smooth like there are spots when I run my hands over the area.

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Logan provided excellent customer service. Unfortunately I have not met the technicians.

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