Quality Collision Repair Center
Ten Reasons to Choose Quality 1. You have the right to select the repair facility of your choice. 2. We are a consumer oriented facility. 3. We negotiate the repairs with the Insurance Company on your behalf. 4. We repair your vehicle based on our estimate not the Insurance Company's. 5. We repair all makes of automobiles. 6. Our technicians are GM and I-CAR Certified. 7. Quality features two Chief Frame and Unibody Repair machines. 8. Quality features Velocity Laser Frame and Unibody Measurement equipment. 9. Quality uses two Garmat Downdraft Spray booths to duplicate factory finishes. 10. We give you a Limited Lifetime Warranty on all repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
- Vietnamese
- French
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
I was referred by my insurance company also was closest to my home
Repair Quality - 4.5/5.0 -
great service and repair was good. Some parts did not come in so had to go back.
Customer Service - 4.5/5.0 -
would have liked an update on repairs...took 1 month seemed too long.
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Please be informed that our vehicle as of this date is not fixed. We had two estimates done and against our better judgement used the repair shop recommended by our AAA agent! The trim on the entire right side of a car has not been replaced as well as the paint that they did do has drip marks all along the side of the door! This is the worse customer service we have ever experienced. They had our car for the 30 days AAA allows us to have a rental and we got it back like this! Terrible, absolutely unacceptable. We contacted them at least 30-45 days PRIOR to taking it to them so they could order the parts. We were told the parts were in so we took it in. They obviously didn’t check to see if they were the correct parts when dropping it off and promised a 1 week delivery mind you, when we were notified the wrong parts were ordered. Now, apparently the correct parts are on back order with no expected delivery date. So, our car looks worse now than it did BEFORE we took it to them!! It sits in the garage undriven because it looks absolutely terrible. Obviously we had to pay the deductible when we were forced to pick it up and return the rental. DO NOT PAY THEM ONE PENNY UNTIL IT IS DONE AND WE ARE HAPPY. Feel free to call me if you would like to discuss this further. We could really use an advocate to get this done right. Thank you, Robert Gallegos 505-250-8916
Repair Quality - 0.5/5.0 -
Please see letter on last question we sent to AAA regarding this issue.
Customer Service - 0.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I was originally told by Quality Collision the work to my vehicle would be done with within 5-7 business days. They had my vehicle for 2 weeks. The reason they had my vehicle longer is because they broke the door latch while working on my vehicle. I was told the damaged headlight would be replaced and the other headlight would be buffed out to match the new headlight. They didn't replace the headlight because it was not in stock. My grill is silver and they replaced the top part if my grill with a black grill they did not bring that to my attention and the reason they gave me was they ordered the silver and got the black. I had to bring my vehicle back a second time to get the correct grill installed. And after they corrected their mistake I found a large piece of bubble wrap just left on my back seat.
Customer Service - 1.0/5.0 -
Poor communication
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great place. Helped me out so fast. I was able to bring car and as soon as they got paperwork from insurance they got started. Other places needed appointments, they did not. Super nice and amazing! Got my car done in 3 weeks, not super fast but faster than I thought! Very happy with my car, looks brand new. Great place.
Customer Service - 5.0/5.0 -
Super nice people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks and feels perfect
Customer Service - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0 -
Will recommend to family and friends.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job. Thanks for the car wash and vacuuming.
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job fast and efficient!!!
Customer Service - 5.0/5.0 -
Everyone was very nice and professional