Quantrell Collision and Repair
In operation 59 years, 4 years at this location.
Quantrell Collsion Repair is a family owned auto repair business. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Our products are Subaru, Volvo, Cadillac and GM. However we specialize in all makes and models. Our team holds I-CAR Gold certification status as well as continuing education through GM and are committed to providing superior service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Processional staff thur the all of the process and kept us informed of any updates. Thanks
My Experience - 5.0/5.0 -
Excellent communication, quality, and ownership. Length of time seemed long. Explanation was given and understood just that kept the experience from being perfect.
My Experience - 5.0/5.0 -
I appreciate the daily text to show the status of the repairs. The staff( Lisa and Spencer) were very professional and supportive as they explained the entire process(scope of the work, finances, etc ).
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Misleading emails
Returned Clean
Likely to Recommend - 0.5/5.0 -
Not at the first time. I came by the insurance and your estimator ( Jason Baker) asked me, are you looking for an estimate or do you want to fix it? I told him sir I want to fix it. He asked me two wise. !! And when I showed up I asked for the key to check out the car. Your secretary lady told me you have to pay your deductible first then I will give you the key! After I went to check the car, the car was in bad shape I talked to your other employees he told me the insurance does not pay me to buffer it!!!
Repair Quality - 0.5/5.0 -
Not at the first time.
Customer Service - 0.5/5.0 -
Not at the first time. I came by the insurance and your estimator ( Jason Baker) asked me, are you looking for an estimate or do you want to fix it? I told him sir I want to fix it. He asked me two wise. !! And when I showed up I asked for the key to check out the car. Your secretary lady told me you have to pay your deductible first then I will give you the key! After I went to check the car, the car was in bad shape I talked to your other employees he told me the insurance does not pay me to buffer it!!!
My Experience - 5.0/5.0 -
Very god service & repair.
My Experience - 5.0/5.0 -
They did an excellent job, repairing my truck. I am completely satisfied. It looks brand new!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
John did a great job of explaining thoroughly what was repaired. They kept us updated with texts on repairs and were done quickly!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Process was painless and work completed a week early
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really great job on the damage. I had a gouged and severely dented rear panel and a slightly crumpled bumper on one side. The panel was fixed and repainted, the bumper completely replaced (because it’s chrome). I honestly can’t tell anything ever happened to my truck, the paint is a perfect match and everything appears to have been repaired back to factory condition. They even gave my truck a really good wash, wiped out the interior, vacuumed, etc. Even my mirrors and dash cluster was spotless, hadn’t been that clean since I bought it. Really great job all around, I would use them again.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
The actual repairs on the Volvo were a 10. Excellent and everything looks good.
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
The only reason for the 5 is because I left messages to be called back during the 7 weeks it was there and never recieved a call back from anyone. Their communication is bad.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Professional and with good communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You are easy to work with and do an excellent job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quantrell was excellent and provided timely updates. I would definitely use them again. Naomi
Customer Service - 5.0/5.0 -
the service was excellent nd the response from everyone was supporitve and very helpful