Quantrell Collision and Repair

4.6 (1,061reviews)
93%
1869 Liberty Rd,  Lexington,  KY  40505

In operation 59 years, 4 years at this location.

Quantrell Collsion Repair is a family owned auto repair business. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Our products are Subaru, Volvo, Cadillac and GM. However we specialize in all makes and models. Our team holds I-CAR Gold certification status as well as continuing education through GM and are committed to providing superior service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Volvo

Reviews (1,061)

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My Experience

The repair work was absolutely perfect. The costs were reasonable. I would definitely use you guys again in the future if I ever need to.

My Experience

Thanks for the great communication and getting my car done quickly. Looks great!!

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My Experience

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My Experience

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My Experience

In the end my car repair is good but the journey to get to this point was not easy nor problem free. I also will be now taking it somewhere to get my headlights adjusted as they are not straight and light one side if the trees along the road as I drive while the other one is pointed too low on the road to be useful.

My Experience

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All persons I had conversations with were cordial and answered all my questions.

Customer Service

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Mostly pleased.

Repair Quality

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My Experience

Always keep me notified, finished ahead of schedule, quality work, car looked great, guy who handled the repair and the lady at the front desk were very helpful and kind,

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Repair Quality

Customer Service

Fixed ahead of time and good communication

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Repair Quality

The quality was like factory quality

Customer Service

They take your phone number every time you talk to them but they never call you back

My Experience

Everything was taken care of. They even washed my car and cleaned it up. They were all very nice and I will go back there anytime to get my car worked on did a good job. Thank you so much.

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Everything was good and everyone was very nice

Customer Service

Returned Clean

My Experience

Great service

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My Experience

This is the second time I've come to you for car repair due to another vehicle hitting my car. I wouldn't go anywhere else. Your staff are courteous, approachable, and extremely helpful and knowledgeable. The insurance company you had to deal with this time gave you more trouble but you kept me updated. Of course the work done on the car makes my car look like brand new. Thanks again to your whole staff.

My Experience

The quality of the repair was great. I really appreciated the communication about the status of repair. The service manager was extremely professional at vehicle pick up and he made sure that all my questions were thoroughly answered.

Likely to Recommend

Never coming back here

Repair Quality

Customer Service

Was difficult to get updates, their system was always slow. Repair took 2 weeks longer than it was supposed to

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